Customer reviews from Samsung US
Samsung - Galaxy Note 20 Ultra LED Wallet Cover - Brown
Average customer rating
3.3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
11
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
9
56%of customers recommend this product.
(
15 out of
27)
Customer Reviews for Samsung - Galaxy Note 20 Ultra LED Wallet Cover - Brown
Customer Rating
1
This is a complete rip-off
on December 16, 2020
Posted by: CaptBobH
from Davidsonville, MD
this is a shoddy product and it didn't have to be that way. the cover doesn't stay closed. magnet? there is none. i tested it. there is none. the cover flops open. rubber bands needed to keep it closed. the screen stick out proudly above the frame, completely unprotected from drops. the phone is superb and very pleased with that but this case is worse than worthless. avoid at all costs.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 18, 2020
Hello CaptBobH, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Practical, elegant and slim
on December 18, 2023
Posted by: Shoppingirl23
Expertise:Intermediate
I had this case for 2 years. Love that I could set up custom notifications, answer a call, cancel my alarm without opening my phone! My friends always thought that was a cool cover. I was in need of getting a new case but there's no where to buy one. So sad.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Design flaw
on August 25, 2020
Posted by: Sean
from Maryland
it offers protection. the led is alright when it works. obly fits one card. finally the cover does not stay closed. without using it it will sit awkwardly open. should you fold back the cover and use it for any amount of time, then it will no longer shut and fall completely open. huge waste of money! all they had to do was add a magnetic clasp to the closure of the case and itd be fantastic. they realy screwed this one up.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 12, 2021
Hello Sean, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Nice cover but cant use wallet
on August 21, 2020
Posted by: Loricofne
if you have one credit card (or a drivers license) in the slot the cover wont stay closed correctly. useless as a wallet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 13, 2021
Hello Loricofne, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Message Notification Stuck
on September 5, 2020
Posted by: rebavb
from Olympia, WA
i really have enjoyed the previous led case i have owned, but this one falls short. the led message notification is stuck on, constantly shows i have 3 messages, even when i have 0 or 10 messages. frustrating!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 31, 2020
Hello rebavb, we apologize for any inconveniences this experience may have caused. We would definitely like to look into this issue further for you. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142796889
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1142796889
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great low profile case
on August 22, 2020
Posted by: SamsungBuyer
this case is one of my favorite things about this phone. not much room to consider it a true wallet case but it has one slot to fit a few cards in. the only issue i have with this phone and why i have it a 4 instead of a 5 is the front opens way too easily sometimes. the simple movement of putting my phone in my pocket opens the front cover which leads me to believe it would not stay shut off i drop my phone. tempered glass by whitestone is going to be my next purchase to complete my protection.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Gap between phone and the case
on August 27, 2020
Posted by: Solaris
aside from the cover not closing properly with card(s) in the slot, the case i received also has a bigger than normal gap between the frame and the phone on the right side near the top. the gap on the right edge is more pronounced at the top while the bottom portion seems normal. the result is that the top right corner of the case is not able to grip the phone securely and thus rendering the case useless for its intended purpose in my case.
i hope the issue is isolated and i got a lemon. overall, nice looking case, though.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, January 12, 2021
Hello Solaris, thank you for taking the time to leave this review.
It is only through feedback from customers like yourself that we are able to make our products better. ^Elizabeth
It is only through feedback from customers like yourself that we are able to make our products better. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliantl
on August 21, 2020
Posted by: MatTyG
from Massachusetts
from a scientific standpoint, there seems only to be that one weak spot on the cable along of the spine of the case. however. the case itself it brilliant as hell. i've never been blown away by a case but, when i bought this, i truly was.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US