[This review was collected as part of a promotion.] It's a nice monitor and does the job. Pros: Good and bright screen Quick wake up Good features
Cons: The audio quality is not for listening music, only zoom audio The video resolution is adequate, but not that good,.
Suggestions: Wish there was an LED light beside the webcam to illuminate the face The camera should have a retractable option so we can hide it when not in-use.
I thought i was purchasing from Canada it came from USA box slightly damage. At that price the camera quality is worse than poor and not usable. Returning it will cost me more than simply trashing it which i did. From now on i stick with my long time usage LG products. And i will never buy Lenovo again.
Response from lenovo.comBy Thomas, Lenovo, December 27, 2025
Hello Robert,
Thank you for sharing your feedback. We’re very sorry to hear about your experience with the Lenovo ThinkVision 23.8 inch Monitor and the lack of information on the shipping process. We understand how frustrating it must have been to receive a damaged box and a camera that didn’t meet your expectations. This is not the experience we want for our customers. Please reach out to us at 1-855-253-6686 so we can review your case and explore possible solutions. Your feedback is important, and we’ll use it to improve both product quality and transparency in shipping.