Customer reviews from zojirushi.com
Zojirushi - ZUTTO Coffee Maker with Removable Water Tank (PFAS Free - Silver
Average customer rating
4.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
18
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for Zojirushi - ZUTTO Coffee Maker with Removable Water Tank (PFAS Free - Silver
Posted by: Rich K.
from North Carolina
Gender:Male
Verified Purchase:Yes
Great product easy to use makes great coffee.my mornimg freind.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
Lovely coffee and siize
on November 16, 2025
Posted by: Helen4
I love this coffeepot - makes excellent coffee and looks beautiful. I've had it for 8 years, and it still works great. I also like that it doesn't take up much space.
Written by a customer while visiting zojirushi.com
Posted by: Camille
from CA
Gender:Female
Verified Purchase:Yes
i love how easy and straightforward it is to use this product. it is not messy since they filter is within the same glass you pour coffee from. might be a hassle to change the carbon filter through time but at least it's way cleaner to use than previous products. it may have some loud gurgling sounds, but overall great product
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Georgie A
from N/A
Gender:Male
Verified Purchase:Yes
Highly recommended this coffee maker.i am Returning customer
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Dscrive
from Mississippi
Gender:Male
Verified Purchase:Yes
I am very pleased with this machine. It makes a much more consistent cup of coffee than I was doing with a manual pour over, and! I connected it to a smart plug so I can prepare the coffee maker the night before and have it come on in the morning so my coffee is ready when I get to the kitchen to make breakfast
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: LDL26
from VA
Gender:Female
Verified Purchase:Yes
Pros: Fast brew and nice and hot. Cons: the cup size is not what most people use in a mug; the carafe seems to almost slide on the plate so I can see it could be easy to knock and lastly, its annoying to have to hold the lid down to pour the coffee and to get the last amount out of the carafe you have to practically hold it upside down.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, March 16, 2026
Thank you for your feedback. We’re glad you enjoy the fast brewing and hot coffee, and we’re sorry for the frustrations with the carafe. Please note that coffee maker cups are intentionally smaller than a standard mug, and most brands use a 5‑oz cup as an industry standard. If you need assistance, our customer service team is happy to help at support@zojirushi.com or 1‑800‑733‑6270 (M–F, 8 AM–5 PM PST).
Written by a customer while visiting zojirushi.com
Posted by: Anonymous
from Miami
Gender:Male
Verified Purchase:Yes
This one button, no brain needed for use is perfect for folks like me who are useless before they have their coffee. This machine allows for easy water filling, only a few component parts and super easy to clean. After I broke the carafe by hitting it against the counter accidently, I decided to cheap out and not spend the money to replace it. I used a Mr. Coffee machine i had as a backup for a few months. Hard to work and lousy tasting coffee. Someone gave me a Cuisinart machine- I tried using it for a few weeks, but it was so complicated I would have needed to take an engineering course to work it. I just repurchased my original Zutto and all is good in the world again for me.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Posted by: Charles Mo
from Laguna Niguel, CA
Gender:Male
Verified Purchase:Yes
Works great! Very happy with it. Just perfect for making 2-4 cups.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com