Customer reviews from zerowater.com
ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Average customer rating
4.4
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
345
4 Stars
58
3 Stars
38
2 Stars
19
1 Star
26
86%of customers recommend this product.
(
306 out of
354)
Customer Reviews for ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Posted by: Cecilia202
Length of ownership:1 year or longer
Verified Purchase:Yes
The quality of the filters has eroded. I used to be able to replace a filter with ease. Now, it is extremely difficult to get a tight seal. Water leaks around the seal, which defeats the purpose. I am very disappointed that changing the filter causes me to strain myself and waste a lot of water before a satisfactory seal is made. Sorry I purchased so many filters.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, April 4, 2023
We apologize for the recent difficulty with the filters, we are making adjustments for the O-Ring on the filters in the very near future to address this issue. If you have a filter that is giving to much trouble just give us a call and we will replace it for you right away. 1-800-503-2939
Written by a customer while visiting zerowater.com
Posted by: Anonymous
Length of ownership:1 year or longer
Verified Purchase:Yes
I love these filters. I have to change the filter about once a month. Have been using for several years and will never stop.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Best water filter ever
on August 1, 2020
Posted by: Blaike
Length of ownership:6 months
I got this because I wanted to see if the reviews were true. I had a purita filter so when I got this it cane with a tds reader. I tested it on my tap(230) purita filter(140) and zero filter(00). I thought maybe it was their tds playing tricks so I bought a different one and it was the same. I even have a survival life straw and this filtered everything way better. Now I only cook with zerowater filtered water. I love it
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
Function and black smudges
on July 10, 2020
Posted by: Unhappy
Length of ownership:1 month
I purchased about 4 months ago but did not open and begin using until 5 weeks ago. When I put the filter in it looked used.....black smudges all around. It was factory sealed so obviously poor quality control. I have the 10 cup pitcher....when you press the spout to dispense the water often times goes in a few directions so you need a wide mouth glass or it shoots everywhere. The top spout just gushes out.....very difficult to control the flow.
I am not happy at all with this pitcher however I just hope that it truly takes contaminants out of the water. I just reordered a filter to see if the condition is the same as the one I
originally got in the new pkg. BTW.....I have NEVER written a review before......I am that displeased with this product.
I am not happy at all with this pitcher however I just hope that it truly takes contaminants out of the water. I just reordered a filter to see if the condition is the same as the one I
originally got in the new pkg. BTW.....I have NEVER written a review before......I am that displeased with this product.
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, July 10, 2020
Thank you for taking the time to post your review. Sorry to hear of your dissatisfaction. Please call our customer service department at 800-503-2939, option 2, so we can resolve these issues.
Written by a customer while visiting zerowater.com
Customer Rating
5
16-Pack of Replacement Filters - Buy less often!
on March 29, 2020
Posted by: Anonymous
Length of ownership:1 year or longer
Verified Purchase:Yes
I've been using using and enjoying a ZeroWater 184 oz. Blue Dispenser in my refrigerator for several years. I live alone and like to keep a supply of the ZeroWater Replacement Filters stored within easy reach of the refrigerator for whenever I need to replace one. I like the water I use from the dispenser and appreciate having a large supply of replacement filters nearby to replace the expended filters as soon as the TDS tester exceeds 006 just like the instructions say. When the supply of extra filters runs low, I purchase a 16 Pack of the replacement filters so I don't have to purchase filters frequently. The ZeroWater Blue Dispenser is a great product which I take apart, clean, and install a fresh new filter about every 3 or 4 months.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
do Zero water filters age or have an expiration da
on September 8, 2020
Posted by: therealJB
Length of ownership:1 year or longer
I have been buying zero water filters for many, many years. I have never encountered any problems. The last package of 2 filters are making my water WORSE rather than better. The reading on the water going into the filter is 20 to 25 and when it goes through the filter it is markedly discolored and the reading becomes 147 to 175..... WHAT GIVES ZERO WATER.......
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, September 16, 2020
Sorry to hear of your dissatisfaction. Please call ZeroWater Customer Service at 800-503-2939, we will be happy to assist.
Written by a customer while visiting zerowater.com
Customer Rating
1
Something is VERY wrong
on September 23, 2020
Posted by: Leo Martin
Length of ownership:1 week
We've had it for about a week or so, water tasted great. Last night the water suddenly tasted awful. I tested it and it is 758! NOW - I still had a container that I filled the day before, so I tested that, and it was 001! I dumped out all the water, cleaned the pitcher carefully, and I let new water run through the filter several times to make sure it was also clean.Tested it again, and it's750! I tested the tap water, and that is in the 500's. SO - when taking the tap water (testing at 500 approx.), and filter it - it comes out at 750 - i.e., its tests 250 HIGHER than before filtering it. What is going on??
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Posted by: Crazyhorse
Verified Purchase:Yes
One star for the simple fact that zero water chose not to have Black Friday sale on 16 pack filters this year. Real slap in the face for us…you know your loyal customers. Hopefully you’ll WAKE UP next year
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, January 4, 2024
Thank you for submitting your feedback, your comments will be shared with the appropriate parties.
Written by a customer while visiting zerowater.com