I bought this laptop a couple weeks ago and so far, it has mostly been running well. I did modify some elements after a couple of surprise screen freezes and crashes after hibernation. There are programs installed to support gaming that are not necessary and may be the source of the issue. Since uninstalling those programs, I haven't experienced additional crashes/freezes. I highly recommend reading others' reviews, especially on Reddit, on how to make this machine run better for your needs!
I bought this laptop from a big box retailer for a great price. I'd say this laptop is a good value for the money and look forward to the next years with it! Also am enjoying the 3-month Xbox PC Game Pass that came with purchase.
Review disclaimer: I am receiving a warranty extension from ASUS for my feedback.
Just buy it so exciting .need to try it first time using it
Response from ASUS.comBy Chantae, CLM, December 2, 2025
Dear Tiffany Tan,
Thank you for sharing your feedback on the ASUS TUF Gaming A16 laptop. We’re pleased to hear that you appreciate its design and are excited to begin using it. We hope the device operates smoothly for you and provides a reliable, enjoyable experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2512003500-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
The ASUS TUF Gaming A16 is an excellent choice for gamers and power users who need strong performance in a durable and stylish package. Its 16-inch WUXGA 144Hz display delivers smooth, sharp visuals—perfect for fast-paced gaming, creative work, and everyday use.