It is ok. Not the best or worst image. For the price I am ok with it. I have a ThinkPad P16 and my computer camera is 100% better, but I use the webcam on my extra monitor.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 4, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
[This review was collected as part of a promotion.] This is basic, functional, and reliable webcam to get you started. The video clarity is good and the mics sound reliable for video conferencing. At this price point, there is nothing more one can ask for. The physical shutter is an added bonus. Very happy with the purchase!
[This review was collected as part of a promotion.] Low quality video and very dark pictures . I was expecting more. My built in laptop camera is brighter. This should only be used if you have no other options.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 23, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
[This review was collected as part of a promotion.] Keeps dropping my audio -- works for a bit then cuts out
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.
[This review was collected as part of a promotion.] This was listed as an option that was to be compatible with my new laptop, but it was not. So, I had to return it. Just because Lenovo offers it in the list of items that will work with your purchase, it may not. Then you get to deal with Customer Service and that could take hours away from your life. I like Lenovo products, but their Customer Service has gone downhhill.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.