Customer reviews from bestbuy-ca
Samsung - 25" Odyssey G40B FHD IPS 240Hz 1ms G-Sync Gaming Monitor - Black
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Samsung - 25" Odyssey G40B FHD IPS 240Hz 1ms G-Sync Gaming Monitor - Black
Customer Rating
1
Defective Monitor and Missing Serial Label, Total
on September 1, 2025
Posted by: W
from Ontario
A couple of months ago I ordered this monitor from best buy, which was labeled as new. I paid a prenium for a new one, as open boxes are 50 dollars cheaper. However, after just a couple weeks of use, the monitor stopped working entirely, and because I unboxed it quite a while after ordering, the return window was missed by just 2 days.
This would be fine, however, if I could use the manufacturer warranty promised by Samsung and Best Buy. Unfortunately, for some reason the "new" monitor shipped without a serial label on it, preventing me from getting the monitor serviced by Samsung.
It's one thing to ship defective monitors to customers for full price, but another thing entirely to ship an item that has literally no way to be identified. I'm extremely disappointed in both the product I received and the very poor customer service, which served no purpose but to waste my time and did not help at all.
Needless to say, I would not recommend Best Buy ever to anyone because of this horrible experience.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Nice small gaming monitor
on October 7, 2024
Posted by: Adam
from Calgary
Nice monitor. I got it for the adjustable height, tilt and rotation and I'm happy with it. Very easy set up and assembly.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good colors, easy installation .
on November 21, 2022
Posted by: Hkorkut
from Stratford
I love the colors. 25 '' Little bit small for gaming but totally l am happy with monitor. Shipped-delivered in 24 hours.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca