Customer reviews from lg.com
LG - Refurbished Excellent - 5.1.3-Channel S80TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra - Black
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
29
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for LG - Refurbished Excellent - 5.1.3-Channel S80TR Home Theater Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos, WOW Orchestra - Black
Customer Rating
4
bass issue
on September 27, 2025
Posted by: dabbo babbo
[This review was collected as part of a promotion.] the bass is not that much thumpy, please send the firmware update to fix this
Quality
4
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, September 28, 2025
Hey there. Thanks for your feedback on your LG soundbar. We want you to enjoy the full impact of your LG soundbar’s bass, rich, deep, and powerful enough to make every scene feel real.. You can check for our newest updates for your soundbar here: https://www.lg.com/in/support/product-support/manuals-software/?srsltid=AfmBOopX-mg0JKfzRsm-nmIcWhJ6BayXIfiJgFYWQz2VpGVD0-ucJgX6. For more questions, private message us on social media @LGUSSupport. We're always happy to help! 🙂 ^David
Written by a customer while visiting lg.com
Customer Rating
1
Lots of issues
on December 31, 2025
Posted by: Anonymous
Power cord was missing for the subwoofer. The subwoofer cuts in and out randomly and the rear speakers don’t work when listening to Spotify. Save your money and go with a different brand
Quality
1
Features
1
Value
1
Response from lg.comBy ^Rich, LG Digital Care Team, January 1, 2026
Hi Jaco, thank you for sharing your experience with the S80TR Soundbar. We recognize the issues you are seeing with the missing subwoofer power cord, the sub cutting in and out, and the rear speakers not playing during Spotify playback.
For the subwoofer connection, try placing it within 15 feet of the soundbar and press the PAIRING button on the back of the sub to reconnect. For the rear speakers, switching the sound mode to AI Sound Pro or Surround can help distribute audio when streaming apps output in stereo.
You can also visit our LG Support page at https://www.lg.com/us/support/product/lg-S80TR.DUSALLK?tab=1. . This link provides access to manuals and troubleshooting guides for LG audio products.
For additional assistance, please email lgdigitalcare@lg.sprinklrsupport.com so our team can help further.
LG Digital Care Team ^Rich
For the subwoofer connection, try placing it within 15 feet of the soundbar and press the PAIRING button on the back of the sub to reconnect. For the rear speakers, switching the sound mode to AI Sound Pro or Surround can help distribute audio when streaming apps output in stereo.
You can also visit our LG Support page at https://www.lg.com/us/support/product/lg-S80TR.DUSALLK?tab=1. . This link provides access to manuals and troubleshooting guides for LG audio products.
For additional assistance, please email lgdigitalcare@lg.sprinklrsupport.com so our team can help further.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
1.5
Features
2.5
Quality
2.5
Value
2