Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A15 5G - Prepaid Smartphone - Blue Black
Average customer rating
3.4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
7
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
4
67%of customers recommend this product.
(
8 out of
12)
Customer Reviews for Boost Mobile - Samsung Galaxy A15 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Carma data speed and calls
on October 5, 2025
Posted by: Cz082644
from Kalamazoo
It's a grate phone for free it's cheap and works well the software works good the battery is good and the charging speed is good the camera is good and the 5g is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Trina
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Nice phone purchase it for my mom she likes it. It was a nice gift for her birthday.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R, June 2, 2025
Hey There Trina,
We truly appreciate your feedback! The Galaxy A15 5G is indeed the gift that keeps on giving, and we’re delighted to hear that your mom is enjoying it to the fullest. With its smooth screen and faster processor, it’s the perfect phone for a fantastic gift. Thank you for reaching out and sharing your Samsung experience with us. We’re so glad to have you as part of the Samsung community!
-Ty
Samsung Support
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We truly appreciate your feedback! The Galaxy A15 5G is indeed the gift that keeps on giving, and we’re delighted to hear that your mom is enjoying it to the fullest. With its smooth screen and faster processor, it’s the perfect phone for a fantastic gift. Thank you for reaching out and sharing your Samsung experience with us. We’re so glad to have you as part of the Samsung community!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on April 25, 2025
Posted by: Happyfeet
from Richmond, CA
I've had this phone for four months, and it's great, no issues to mention.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 28, 2025
Hello Happyfeet,
Thank you for reaching out and sharing your wonderful experience with your Galaxy A15 5G! We are thrilled to hear that your device has been working out so great for you in such a short period of time. Finding a phone that can act as a companion and provide the reliability you desire in your device can be liberating. We hope you continue enjoying your Galaxy A15 5G and all it offers. Thank you for the glowing review. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
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Thank you for reaching out and sharing your wonderful experience with your Galaxy A15 5G! We are thrilled to hear that your device has been working out so great for you in such a short period of time. Finding a phone that can act as a companion and provide the reliability you desire in your device can be liberating. We hope you continue enjoying your Galaxy A15 5G and all it offers. Thank you for the glowing review. We appreciate you—enjoy your Samsung experience!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone, but there are some major issues
on March 8, 2025
Posted by: Traveler2024
We bought this phone last fall (2 phones), and so far we are very happy with it. With one, no two exceptions: international plans (when traveling) do not work with it as we have found out the hard way, AND e-Sim cards cannot be installed/downloaded - I just checked again online (it has only one sim slot so an e-Sim would be needed). What a bummer. Which means that the phone is a waste of money for us since we now have to buy new phones after only a few months that are unlocked, have dual sim slots, and are compatible for international calling. - So we only can recommend it if you only use it within the United States.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great value.
on March 7, 2025
Posted by: Anonymous
from NJ
Expertise:Expert
Good value for the price. Can be slow at times but the A15 will definitely get you your money's worth.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on March 2, 2025
Posted by: Alff
Expertise:Expert
Super bad phone low-key you can't do anything with it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 5, 2025
Howdy Alff,
Thank you for reaching out and sharing your experience on your Galaxy A15 5G. If you are willing to share more insight on what you like to do with your phone, we are happy to help you get set up. The Galaxy A15 5G can efficiently store your downloaded apps, files, and games. You can store more content and data using an SD card as well. Available with 4GB of RAM and 64GB or 128GB of storage, expandable by up to 1TB with a microSD card. Whether you insert a microSD card or not, you can quickly move, copy, or delete items like images, videos, audio recordings, or other files stored on your device or SD card using the My Files app. Alternatively, you can navigate to the device's Settings and tap the Device Care menu to clear up space on your device. An article with more details of what you can do with your device will be linked below. If you have any questions, please don't hesitate to contact us. We are here to help. Thank you for your feedback. Your support means a lot to us at Samsung! -Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
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Thank you for reaching out and sharing your experience on your Galaxy A15 5G. If you are willing to share more insight on what you like to do with your phone, we are happy to help you get set up. The Galaxy A15 5G can efficiently store your downloaded apps, files, and games. You can store more content and data using an SD card as well. Available with 4GB of RAM and 64GB or 128GB of storage, expandable by up to 1TB with a microSD card. Whether you insert a microSD card or not, you can quickly move, copy, or delete items like images, videos, audio recordings, or other files stored on your device or SD card using the My Files app. Alternatively, you can navigate to the device's Settings and tap the Device Care menu to clear up space on your device. An article with more details of what you can do with your device will be linked below. If you have any questions, please don't hesitate to contact us. We are here to help. Thank you for your feedback. Your support means a lot to us at Samsung! -Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I've ever owned
on February 25, 2025
Posted by: chimneyphish
from Arkansas
Expertise:Intermediate
I've had some bad phones in my time, but this one has gone above and beyond to destroy my faith in the entire samsung brand. It's slow. Terribly slow. It constantly drops calls, closes apps with no warning, can't run multipl apps at all without slowing to a crawl, or just not working at all. I can't wait until I can afford to upgrade to something useful. DO NOT BUY THIS PHONE!!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, February 27, 2025
Ahoy chimneyphish,
Thank you so much for reaching out and sharing your thoughts on your Galaxy A15 5G. We understand how frustrating it can be when your phone is not functioning as expected. You might notice your device slowing down more than usual, especially when several applications are running in the background. When your phone's processor is overworked, it may struggle to prioritize which application to focus on, leading to these slowdowns. If you recently switched carriers but kept the same phone, it may be necessary to contact your current carrier for assistance with reprogramming your device. We also have an article with troubleshooting steps that can help enhance your phone’s connection during calls. Sometimes, specific applications can cause interference while using others, so it's important to optimize your phone. More information on how to optimize your device will be provided via a link. We're here to help when you're ready to upgrade, and if you want support to learn tips and tricks for improving your device's performance, feel free to reach out. We look forward to hearing from you! Thank you for your feedback. We’re here to help—thank you for choosing Samsung! -Ty
Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you so much for reaching out and sharing your thoughts on your Galaxy A15 5G. We understand how frustrating it can be when your phone is not functioning as expected. You might notice your device slowing down more than usual, especially when several applications are running in the background. When your phone's processor is overworked, it may struggle to prioritize which application to focus on, leading to these slowdowns. If you recently switched carriers but kept the same phone, it may be necessary to contact your current carrier for assistance with reprogramming your device. We also have an article with troubleshooting steps that can help enhance your phone’s connection during calls. Sometimes, specific applications can cause interference while using others, so it's important to optimize your phone. More information on how to optimize your device will be provided via a link. We're here to help when you're ready to upgrade, and if you want support to learn tips and tricks for improving your device's performance, feel free to reach out. We look forward to hearing from you! Thank you for your feedback. We’re here to help—thank you for choosing Samsung! -Ty
Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
It has a great spelling option GREAT pictures
on February 20, 2025
Posted by: Tony
Yes this is my second oŕ third A15 Samsung Galaxy Phone and l love it .It let's me sign in with just one email and password. It spells for The biometric now l just don't know because it kinda let's anyone on Tell me how can l stop thar and what should l do. The find my device really works my other A15 was stolen the FIND MY DEVICE found it In a park nearby I love all of Samsung Galaxy products help me learn how to read my takeout. The password manager has remembered all of my password and l just received my newest A15 I'm learning so let me get back with you
Written by a customer while visiting Samsung US