Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
3
Decent phone, mediocre battery and heat dispersion
on June 30, 2025
Posted by: Turt1e
[This review was collected as part of a promotion.] I enjoy the phone, it is based around a gimic and I understand that due to that gimic there has to be some short comings. I came from a note series so I got used to a day and a half of battery life going to less than a day worth of battery seems like a severe downgrade. The device gets very got while charging and doing android auto at the same time to the point where it won't let me use maps as it is too hot. Samsung, as well as everyone else in tech, is going after Ai in everything. Their own version, Galaxy AI, is ok. That's it. I don't go out of my way to use it and probably won't use it much more after trying it out.
Value
3
Response from Samsung USBy R&R, July 7, 2025
Thank you for sharing your thoughts, Turt1e! We greatly value your perspective on the everyday performance of the Galaxy Z Flip6. This model is crafted for tech enthusiasts who appreciate the versatility of a foldable design combined with the brilliance of Galaxy AI, offering more innovative and engaging ways to interact with your device.
We recognize the significance of reliable battery performance and efficient temperature control, especially during intensive use. To enhance your daily experience, consider optimizing your battery and heat management by adjusting background app settings, utilizing Samsung’s built-in power-saving modes, and enabling Adaptive Battery. It’s also important to be aware that certain apps or environmental conditions may cause increased device temperatures. If you see a notification saying “Device cooling down,” your phone will automatically adjust settings to prevent overheating.
For best practices, think about turning off Wi-Fi, GPS, and Bluetooth when not in use, lowering your screen brightness, and removing any unnecessary files or apps. We’ll include links below with more detailed guidance on maintaining optimal device temperature and maximizing battery efficiency. Additionally, regularly updating your firmware will help ensure peak performance. Thank you for being a valued member of the Samsung family!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Cooling down popup appears on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001413/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We recognize the significance of reliable battery performance and efficient temperature control, especially during intensive use. To enhance your daily experience, consider optimizing your battery and heat management by adjusting background app settings, utilizing Samsung’s built-in power-saving modes, and enabling Adaptive Battery. It’s also important to be aware that certain apps or environmental conditions may cause increased device temperatures. If you see a notification saying “Device cooling down,” your phone will automatically adjust settings to prevent overheating.
For best practices, think about turning off Wi-Fi, GPS, and Bluetooth when not in use, lowering your screen brightness, and removing any unnecessary files or apps. We’ll include links below with more detailed guidance on maintaining optimal device temperature and maximizing battery efficiency. Additionally, regularly updating your firmware will help ensure peak performance. Thank you for being a valued member of the Samsung family!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Cooling down popup appears on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001413/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The fold feature
on June 30, 2025
Posted by: Scooters
[This review was collected as part of a promotion.] I love how it folds up it like I forget i have it in my pocket sometimes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits in Every Pocket!
on June 30, 2025
Posted by: Belltiara
[This review was collected as part of a promotion.] Everywhere I go, someone is commenting on how cool the Z Flip 6 is and what does the screen look and feel like.
This phone solves my biggest frustration with cell phones these days, they are too big for my hands and don't fit into purses or pockets easily. Even the smaller pockets!
The other favorite feature is how fun and easy it is to take great photos, especially group photos. You can position the phone in so many ways because of the flip design and becomes the go-to for almost all group photos. Plus with Galaxy AI, editing the photos and videos has become so easy, with quick edits resulting in gorgeous results.
Additionally, the Flip design makes multitasking with you device easy as you can watch videos, split screen, and keep it at an easy viewing angle no matter what you're doing.
I'll never go back to a massive flat phone again. I've had almost every generation of the Z Flip and it gets better every release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool compact and collaborative
on June 30, 2025
Posted by: Lovemyzflipphone
[This review was collected as part of a promotion.] All day i keep getting compliments on my flip phone and wherever I go... and yes it's true that the zflip phone is super cool and compact as it folds and collaborative as it has many features and can do so much in just a click of a button etc . Love my galaxy al device it's the best phone and it rocks !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My honest thoughts on the Galaxy Z Flip 6
on June 30, 2025
Posted by: PixelPeach
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Flip 6 for a bit now, and honestly—it’s one of the most fun phones I’ve ever had. The foldable design is sleek and surprisingly durable, and it’s so satisfying to snap shut after a call (yes, that’s still a thing). The main screen is bright and beautiful, and the cover screen is super handy for quick replies or checking notifications.
What really makes this phone stand out, though, is Galaxy AI. The photo editing tools are next-level—you can erase objects, reframe shots, and even turn doodles into realistic images. Interpreter mode is a game-changer for travel, and smart replies on the cover screen make texting way easier without even opening the phone.
The cameras are solid, especially with FlexCam for hands-free shots, and performance is smooth all around. Battery life easily gets me through the day, and the extra RAM this year makes a big difference.
If you’re looking for something stylish, smart, and genuinely useful, the Flip 6 is it. It’s not just a cool-looking phone—it’s actually smart in ways that matter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 30, 2025
Posted by: Ryeguy
[This review was collected as part of a promotion.] We purchased this phone for my daughter and she loves it. It is pretty durable too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great foldable phone
on June 30, 2025
Posted by: Luc1u5
[This review was collected as part of a promotion.] I have been using the z flip series since they started and the zflip6 is my favorite thus far. Increased functionality on the cover screen and voice access make it ideal for people who dont want nonstop screen time. Galaxy AI has been a life saver in helping me juggle school, work and life. It keeps my phone operating smoothly and always knows what im looking for and what I need to do next. Plus trade in credit from my zflip5 made the zflip6 super affordable. I highly recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Flip 6
on June 30, 2025
Posted by: BigMoney77
[This review was collected as part of a promotion.] This device is awesome... The Galaxy AI works flawlessly...would highly recommend these devices to everyone
Value
5
Written by a customer while visiting Samsung US