Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
3
Good phone, not great battery
on June 26, 2025
Posted by: Lovebug38
[This review was collected as part of a promotion.] Love almost everything about my zflip 6, except the battery life. Wish it would last the entire day without needing a recharge.
The AI features are amazing!
The AI features are amazing!
Value
3
Response from Samsung USBy R&R Team, June 26, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip6! It's great to see that you love the Galaxy AI features! We understand how important battery life is, especially when you’re on the go. The Z Flip6 actually comes with a robust 4000mAh battery designed for all-day usage. You can enjoy up to 68 hours of music playback or watch videos for up to 23 hours without needing a recharge. If you're looking for ways to maximize your battery life, please check out the link below for some helpful tips. We appreciate your feedback and hope you continue to enjoy your Galaxy Z Flip6! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery Life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on June 26, 2025
Posted by: Panonymous
[This review was collected as part of a promotion.] I think it is less flexible as it is hard to touch control the volume with a pinch gesture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flipping Fun
on June 26, 2025
Posted by: ShiinaIsASamsungGirlie
[This review was collected as part of a promotion.] I've had the Samsung Galaxy S2, S7 edge, S21+ and was considering the S25+ but the Galaxy Z flip 6 was calling my name!
This phone is SO MUCH FUN! It's my "daily driver," so used for texts, emails, phone calls, 3 different social media apps, 2 music apps, 2 vid streaming apps, Etc. I'm surprised the battery holds up as well as it does. I charge it before I go to bed and it pretty much lasts all day.
The cover screen is amazing! Most of the functions that I listed above I can do ON THE COVER SCREEN. Taking pics/vids on the cover screen is also really fun+convenient. I don't necessarily have to carry a tripod with me because if I flip it halfway, it has its own base.
I especially love the size of it! My slab phones served me well (I still have my S21+) but slab phones are not the easiest to fit in a lot of the pockets on my clothes. The Z flip 6, when it's closed, can fit everywhere! Even when it's open, it's slightly more narrow than your average slab so it's really comfortable holding it in my hand & easy to reach across for one hand usage.
OH, and Live Translate w Galaxy AI?! It helped me help a client at work! I don't speak enough Spanish, they didn't speak much English LOL
It's a fun little showstopper. I've had people who wanted to see it, play with it, who were shocked at what it even was when I did something as mundane is tap to pay while it was closed.
Everyday I try to convert more ppl to the Z Flip series!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip for is flow
on June 26, 2025
Posted by: Ferchitoflip
[This review was collected as part of a promotion.] Desdé qué tengo el Samsung Galaxy Flip 6 entendí qué siempre voy a ser team flip. La experiencia de poder tomar fotos en el momento y lugar que quieras con una calidad excelente es inmejorable. Puedes colocarlo desde una roca hasta en una rama de un árbol. Ni mencionar Galaxy AI que mejora todas las fotos y las interacciones con el mundo, el comunicarse con las personas de todo el mundo gracias a la traducción instantánea es una ayuda inmensa.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact, easy to carry and cute!
on June 27, 2025
Posted by: Maricrisale
[This review was collected as part of a promotion.] You can do anything youd normally do on a high tier samsung phone except more compact. It fits easily in any pocket, you can accessorize it, and the front screen is fun to use with widgets. Everything is so easy to use wether youre using the front screen or opening up the entire device. Talk to text and translate is amazing on this phone because you can flip it open and speak into it while the other person can read the screen and have an entire conversation. Selfies and videos are easy with the phone flipped as well, since there is no need for a tripod and the quality of the front camera is amazing! Not to mention Samsung AI is available on this phone and there are so many fascinating things you can do with it, my favorite is photo editing. Samsung makes some very cool cases and screen protectors for it, but overall you can add so many personalized accessories to it, its the perfect aesthetic but better!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Gem
on June 27, 2025
Posted by: Babsmack
[This review was collected as part of a promotion.] Well, this is a nice little phone. I like how it folds up. And when it unfolds, it's the same size as a regular phone.
When it's folded, it's nice and compact about the same size as maybe your wallet would be in your pocket.
The Galaxy AI is nice to have when trying to find Different features of the phone. Or have it to explain different things to you. It has fun features like when you set it up on a desktop or tabletop, you can fold the upper half to take pictures and take videos, so it's almost like having a tripod. Another interesting aspect is the translation feature where the individual you are talking to can see the secondary screen on the outside while standing in front of you and read the translation. I will say one negative aspect is that within 4 months of having my phone I had to have the screen replaced, which is a common issue from what I understand. That would have been a very expensive fix. Fortunately, I still had the factory warranty on the phone and I have phone insurance, but it was quite the inconvenience. From what I understand, is the issue is related to the fact that the phone can fold in half so you do have moving parts that could potentially rupture or damage components of the phone. But it's been fine ever since, so hopefully it doesn't break again
When it's folded, it's nice and compact about the same size as maybe your wallet would be in your pocket.
The Galaxy AI is nice to have when trying to find Different features of the phone. Or have it to explain different things to you. It has fun features like when you set it up on a desktop or tabletop, you can fold the upper half to take pictures and take videos, so it's almost like having a tripod. Another interesting aspect is the translation feature where the individual you are talking to can see the secondary screen on the outside while standing in front of you and read the translation. I will say one negative aspect is that within 4 months of having my phone I had to have the screen replaced, which is a common issue from what I understand. That would have been a very expensive fix. Fortunately, I still had the factory warranty on the phone and I have phone insurance, but it was quite the inconvenience. From what I understand, is the issue is related to the fact that the phone can fold in half so you do have moving parts that could potentially rupture or damage components of the phone. But it's been fine ever since, so hopefully it doesn't break again
Value
5
Response from Samsung USBy R&R, June 27, 2025
Howdy Babsmack,
Thank you for sharing such a thoughtful look at your Galaxy Z Flip6 experience, Babsmack! We’re so glad you’re enjoying the unique foldable design, along with features like Flex Mode and Galaxy AI, which make exploring new capabilities and translations so seamless. We’re excited to see how the Galaxy Z Flip6 continues to fit your on-the-go lifestyle, blending style, smart features, and compact convenience. Designed with flagship-level innovation for the tech enthusiast, this device delivers flexible functionality and creative possibilities in one sleek fold. Thanks for being part of the Samsung family.
-Ty
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Thank you for sharing such a thoughtful look at your Galaxy Z Flip6 experience, Babsmack! We’re so glad you’re enjoying the unique foldable design, along with features like Flex Mode and Galaxy AI, which make exploring new capabilities and translations so seamless. We’re excited to see how the Galaxy Z Flip6 continues to fit your on-the-go lifestyle, blending style, smart features, and compact convenience. Designed with flagship-level innovation for the tech enthusiast, this device delivers flexible functionality and creative possibilities in one sleek fold. Thanks for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The compact fold is outstanding
on June 27, 2025
Posted by: Zuzujaz
[This review was collected as part of a promotion.] The folding feature is perfect for someone like me who transitions from office, house, and outdoor activities throughout the day.
Galaxy AI is integrated nicely.
I miss the photo capabilities of my Samsung S25, but love the fold.
Galaxy AI is integrated nicely.
I miss the photo capabilities of my Samsung S25, but love the fold.
Value
5
Response from Samsung USBy R&R, June 27, 2025
Thank you for sharing your thoughtful feedback, Zuzujaz! We’re thrilled to hear that the compact fold of the Galaxy Z Flip6 is helping you navigate your busy day. Galaxy AI truly enhances this experience, making it easier than ever to stay productive and connected wherever you are.
With its flagship-level features and intelligent tools, the Galaxy Z Flip6 is designed for those who appreciate both innovation and style. This device adapts to your needs whether you’re at home, in the office, or on the go. Thank you for being a part of the Samsung family!
-Ty
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With its flagship-level features and intelligent tools, the Galaxy Z Flip6 is designed for those who appreciate both innovation and style. This device adapts to your needs whether you’re at home, in the office, or on the go. Thank you for being a part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but a little cumbersome
on June 27, 2025
Posted by: EricaK
[This review was collected as part of a promotion.] The width of the phone is a little cumbersome for my small hands. Other than that I really don't have any complaints. It has been a great phone.
Value
4
Response from Samsung USBy R&R, June 27, 2025
What’s up ErikaK,
Thank you for sharing your thoughts! We’re glad to hear that the Galaxy Z Flip6 has been an excellent phone for you. Its bold foldable design, combined with powerful Galaxy AI capabilities, truly enhances your experience, from smarter communication to seamless productivity. While the compact fold may feel different at first, many users find that it becomes second nature quickly. Its innovative style makes it a standout choice for anyone ready to embrace flagship-level technology with a fresh twist. Thank you for choosing innovation with Samsung!
-Ty
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Thank you for sharing your thoughts! We’re glad to hear that the Galaxy Z Flip6 has been an excellent phone for you. Its bold foldable design, combined with powerful Galaxy AI capabilities, truly enhances your experience, from smarter communication to seamless productivity. While the compact fold may feel different at first, many users find that it becomes second nature quickly. Its innovative style makes it a standout choice for anyone ready to embrace flagship-level technology with a fresh twist. Thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US