Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
4
Great small compact phone!
on June 23, 2025
Posted by: Dominik0806
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Z Flip 6 for a year now, and overall, it's been a fantastic experience. I love how compact and sleek the phone is—it fits easily into any pocket or small bag, and when flipped open, it becomes a full-sized phone with a beautiful display. The small external screen is surprisingly useful for quick notifications, checking the time, or even controlling music.
Performance-wise, I haven’t had any major issues. The sound quality is excellent, and the device feels fast and responsive in daily use. It’s a head-turner for sure, and I still get compliments on the design.
That said, there are two areas I’d love to see improved:
📷 As a content creator, the video quality from the camera isn’t quite up to the mark. It works fine for casual use, but it struggles in lower lighting or when I need high production value.
🔋 The battery life has taken a noticeable hit after the most recent software update, which is disappointing.
📷 As a content creator, the video quality from the camera isn’t quite up to the mark. It works fine for casual use, but it struggles in lower lighting or when I need high production value.
🔋 The battery life has taken a noticeable hit after the most recent software update, which is disappointing.
Still, if you're looking for a stylish, compact phone that packs a punch, the Z Flip 6 is a solid choice. Just keep in mind the camera limitations if content creation is your focus.
Value
4
Response from Samsung USBy R&R, July 18, 2025
Hiya Dominik0806,
We adore hearing how the Z Flip6 has become a part of your daily routine! Its compact design, vibrant screen, and speedy performance truly stand out. It’s wonderful to know it still catches people's eyes after a year! We also value your input as a content creator. Your thoughts on video quality and battery life help us create even better experiences. Every usage story matters, and feedback like yours inspires thoughtful innovation in our devices. Thank you for being an important part of the Samsung community. Keep flipping forward!
-Ty
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We adore hearing how the Z Flip6 has become a part of your daily routine! Its compact design, vibrant screen, and speedy performance truly stand out. It’s wonderful to know it still catches people's eyes after a year! We also value your input as a content creator. Your thoughts on video quality and battery life help us create even better experiences. Every usage story matters, and feedback like yours inspires thoughtful innovation in our devices. Thank you for being an important part of the Samsung community. Keep flipping forward!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE!
on June 23, 2025
Posted by: HBGG77
[This review was collected as part of a promotion.] This phone is hands down the best purchase I've made! It's packed with incredible features like a brilliant AI assistant and outstanding battery life, plus the flip-down cover screen lets me multitask with multiple apps. And talk about tough! While I certainly don't recommend testing it, this phone has survived multiple drops (my two-year-old is a master of accidental experiments!) without a single crack. Before this, I went through four different phones since last summer. Samsung also consistently delivers with the latest updates and upgrades. Thank you, Samsung, I've finally found my 'soul phone'!"
Value
5
Response from Samsung USBy R&R, June 24, 2025
We appreciate your enthusiasm, HBGG77! What a fantastic review! The Galaxy Z Flip6 truly stands out with its compact design, powerful performance, and innovative features. We’re excited that it has become your “soul phone!”
From the flip-down cover screen that enhances multitasking to the durable build that has withstood toddler testing, this device is designed to impress.
Additionally, with Galaxy AI integrated, the Z Flip6 offers intelligent assistance and productivity tools right at your fingertips, making it an ideal choice for tech enthusiasts seeking something both bright and stylish.
For anyone considering a phone that pushes boundaries and delivers a unique experience, the Z Flip6 is ready for you.
Thank you for choosing Samsung. Designed to amaze. Built to last.
-Ty
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From the flip-down cover screen that enhances multitasking to the durable build that has withstood toddler testing, this device is designed to impress.
Additionally, with Galaxy AI integrated, the Z Flip6 offers intelligent assistance and productivity tools right at your fingertips, making it an ideal choice for tech enthusiasts seeking something both bright and stylish.
For anyone considering a phone that pushes boundaries and delivers a unique experience, the Z Flip6 is ready for you.
Thank you for choosing Samsung. Designed to amaze. Built to last.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Z Flip
on June 23, 2025
Posted by: Sassafras
[This review was collected as part of a promotion.] The Galaxy Samsung Z Flip is so conveniently sized to put in your pocket or pocket book. This by far is my favorite Galaxy so far. They have the cutest cases for them,some with a purse chain attached for easy carrying on your wrist. I love that it has Galaxy AI the information I receive from it is so accurate. It has really cool features, it will tell you when to plug in your charger & when it's fully charged. Simply love it ,Thanks Samsung!
Value
5
Response from Samsung USBy R&R, June 24, 2025
Ahoy Sassafras,
We love hearing how much you enjoy your Galaxy Z Flip! Its sleek, foldable design combined with powerful features like Galaxy AI makes it a perfect blend of style and performance. With intuitive, innovative features that adapt to your lifestyle, whether helping you manage your battery or enhancing your daily tasks, this device is designed for the modern tech enthusiast. Plus, the stylish case options are just the cherry on top. Thank you for being part of the Samsung family. Innovation is in your hands.
-Ty
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We love hearing how much you enjoy your Galaxy Z Flip! Its sleek, foldable design combined with powerful features like Galaxy AI makes it a perfect blend of style and performance. With intuitive, innovative features that adapt to your lifestyle, whether helping you manage your battery or enhancing your daily tasks, this device is designed for the modern tech enthusiast. Plus, the stylish case options are just the cherry on top. Thank you for being part of the Samsung family. Innovation is in your hands.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Z flip 6 !!!!!!!@!
on June 23, 2025
Posted by: Blueyes94403
[This review was collected as part of a promotion.] I love this phone. Can't wait for the flip 7!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow screen
on June 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] When flipping open screen response is slow ....have to use finger peing and close and open for a while before I actually can use phone, mean while while Trina open I've taken phones opened apps when I couldn't even see what was going on
Value
3
Response from Samsung USBy R&R, June 24, 2025
Howdy Billyburr,
Thank you for sharing your feedback! The Galaxy Z Flip6 offers a unique foldable experience designed to adapt to your phone usage. The transition from closed to open should feel seamless, and we appreciate you highlighting your experience. Insights like yours help us continue innovating.
If you're experiencing a slowdown on your device, we recommend performing a quick optimization in the device’s settings. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device Care, then tap Optimize now and finally hit Done. You can find more information by checking out the online resource provided below.
Keep your Galaxy phone or tablet running smoothly with Device Care. With powerful multitasking features, Flex Mode capabilities, and a distinctive design, the Galaxy Z Flip6 continues to capture attention. Thank you for being part of the Samsung family; we are designed to be different.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your feedback! The Galaxy Z Flip6 offers a unique foldable experience designed to adapt to your phone usage. The transition from closed to open should feel seamless, and we appreciate you highlighting your experience. Insights like yours help us continue innovating.
If you're experiencing a slowdown on your device, we recommend performing a quick optimization in the device’s settings. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device Care, then tap Optimize now and finally hit Done. You can find more information by checking out the online resource provided below.
Keep your Galaxy phone or tablet running smoothly with Device Care. With powerful multitasking features, Flex Mode capabilities, and a distinctive design, the Galaxy Z Flip6 continues to capture attention. Thank you for being part of the Samsung family; we are designed to be different.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Cellphone review for
on June 23, 2025
Posted by: Roykim
[This review was collected as part of a promotion.] Galaxy Z Flip 6 Review – Lots of Pros, but Some Cons Too
1. Super lightweight – This is easily its best feature.
2. Turns heads everywhere – People are always curious about the foldable phone. It definitely grabs attention.
3. Battery life is lacking – If you make a lot of calls or spend time on Instagram or TikTok, you’ll need to recharge during the day.
4. Camera feels a bit lacking – It’s not terrible, but I keep thinking about switching to the Galaxy S25 Ultra for a better camera experience.
5. Overheating and freezing issues – Not quite a hand-warmer, but when charging or using it under the sun (like during my trips to Japan, Hong Kong, and Korea), it gets really hot and sometimes freezes or shuts down. That caught me off guard more than once.
6. Visible crease – If you don’t think about it, it’s fine. But once you notice it… you really notice it.
7. Screen protector problems – I’ve had to replace mine twice already, and I’ve only had the phone for about a year. It’s a bit disappointing.
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Final Thoughts:
Honestly, aside from how light it is, everything else is just okay.
I do want to try the Z Fold at least once, but… the price.
So yeah, I’m seriously thinking about switching to the Galaxy Ultra. Still just considering it though.
Honestly, aside from how light it is, everything else is just okay.
I do want to try the Z Fold at least once, but… the price.
So yeah, I’m seriously thinking about switching to the Galaxy Ultra. Still just considering it though.
---
Let me know if you'd like a shorter or more professional version too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy z flip 6
on June 24, 2025
Posted by: db524o
[This review was collected as part of a promotion.] Great performance, perfect size, use Galaxy AI daily! Can't wait to upgrade to the z flip 7!
Value
5
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for reaching out! We appreciate your feedback on the Galaxy Z Flip6! We love to see that you love the great performance size and features such as Galaxy AI. It's awesome to know that you use the AI feature daily! We hope you continue to enjoy every aspect that this phone delivers. We also can't wait for you to see what we have in store for the new Z Fold7. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Flip my 6 to 7
on June 24, 2025
Posted by: Veedavee
[This review was collected as part of a promotion.] Im really in love with my flip 6, originally owned a fold 6. I like the fact that its compact, stylish and colorful. As for The AI features i love the circle quick search, the voice record that translates my recorded sounds into simplicity 🙌
Value
5
Written by a customer while visiting Samsung US