Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
5
Refined Exellence
on August 1, 2024
Posted by: FoldForever
[This review was collected as part of a promotion.] This device is definitely a refined version of the fold 5. I like the new form factor as the square edges and slightly shorter screen ratio help with making the front screen more user friendly. AI features are getting better and better over time. I really only use them for photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on August 26, 2024
Posted by: Yanmori
[This review was collected as part of a promotion.] The second screen and upgraded camera sas worth the upgrade from a Flip 4. Selfie's using the back camera?? Yes please!
I thought the Galaxy AI was just a gimmick but it made taking the perfect picture so much easier! It opened up a while new world of creative options!
Value
5
Written by a customer while visiting Samsung US
Posted by: Goda
from Kansas
Expertise:Expert
Verified Purchase:Yes
The worst phone ever, it gets so hot and you won't be able to do any work. I hate this phone. It's so weird if you talk to anyone for more then 20 mins this phone heat up and become so hot.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 14, 2025
Hello Goda,
We appreciate your feedback on the Galaxy Z Flip6. This device merges design with functionality, and your insights help us identify areas for progress. Your Samsung phone or tablet may become warm for several reasons, but these do not necessarily indicate a fault. One common reason your device might heat up during calls is that it may need a software update. To check for updates, go to Settings > Device care, then tap Optimize now. Once you see the results, tap Done. Additionally, consider turning off apps running in the background by using the "Background usage limits" feature. For more tips, refer to the online article "Keep your Galaxy device at its normal operating temperature" to learn how to maintain safe operating temperatures. You can optimize your device for the best performance by following these steps. If you're looking into upgrades, this product continues to be an excellent choice. Thank you for choosing innovation with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy Z Flip6. This device merges design with functionality, and your insights help us identify areas for progress. Your Samsung phone or tablet may become warm for several reasons, but these do not necessarily indicate a fault. One common reason your device might heat up during calls is that it may need a software update. To check for updates, go to Settings > Device care, then tap Optimize now. Once you see the results, tap Done. Additionally, consider turning off apps running in the background by using the "Background usage limits" feature. For more tips, refer to the online article "Keep your Galaxy device at its normal operating temperature" to learn how to maintain safe operating temperatures. You can optimize your device for the best performance by following these steps. If you're looking into upgrades, this product continues to be an excellent choice. Thank you for choosing innovation with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: 78tech
from Orange County Ca.
Expertise:Intermediate
Verified Purchase:Yes
Great Phone ao far. Cover screen is not very intuitive, usage so far seems limited. Mechanically a big step up from the flip 4 but coul be better on the outer screen i think
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's different. Good and bad
on August 26, 2024
Posted by: Biggsy
[This review was collected as part of a promotion.] I tried this on a promotion cause I've wanted to try one but have been skeptical. I like how small it is when I fold it up and feel like that protects the screen. Trade off is its sometimes an inconvenience to have to reopen the phone to do much and it's small compared to the note 20 I had. It's definitely different, i get alot of comments about it. The battery, while not bad, isn't what I'd expect from a new high tech phone. And the camera, while good normally, doesn't have much to offer in zoom. The phone also over heats when used long. I had maps pulled up on a trip and more than once it said phone needed to cool down and stopped functioning the map app. It has Galaxy AI, but thats to much for me, though I'm sure it's cool if you know what your doing. We'll see how it holds up. So far so good on that, but it's only been a month.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Aloha Biggsy,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Your Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed; it's perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. Also take a look at "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about the new Galaxy AI features you have available. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and more crisp. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. Your Z Flip6 comes equipped with various AI features for you to immerse yourself into including Suggested Replies, a new feature that suggests text messages using AI so you can respond even when Galaxy Z Flip6 is closed; it's perfect for when you’re on the go. Additional AI features include Live Translate and Interpreter. The camera also gets an AI upgrade by ProVisual Engine which applies optimized image quality to elements of the subject for more picture-perfect portraits. Also take a look at "Use features with Galaxy AI on your Galaxy phone and tablet" to learn more about the new Galaxy AI features you have available. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Flips are better
on August 26, 2024
Posted by: DRiv22
[This review was collected as part of a promotion.] This phone is awesome and includes Galaxy AI! It fits in your pocket super easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New technology
on August 26, 2024
Posted by: Woody1101
[This review was collected as part of a promotion.] I love new function! Translate is amazing! Because I will travel in Spain .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 26, 2024
Posted by: November1985
[This review was collected as part of a promotion.] I have not used the galaxy ai feature too much yet but so far I love it! I dont want any other phone again!
My only negative with this product is the battery doesn't last all day for me. I use the product for everything from personal life to keeping business in order.
My only negative with this product is the battery doesn't last all day for me. I use the product for everything from personal life to keeping business in order.
Value
5
Written by a customer while visiting Samsung US