Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
5
Samsung Z fold
on December 30, 2024
Posted by: Blackdiamond07
from Jersey city n.j.07304
Expertise:Beginner
Can i get 24 months finacing and im disabled and it can get me the tech that i really need
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Purple Rain
on December 31, 2024
Posted by: Sexyblack
I have 2 line on my account,can I trade in 2 phones and get 2 lines on my account?
Written by a customer while visiting Samsung US
Posted by: DaWayne
Expertise:Intermediate
Verified Purchase:Yes
So far it's been great! The wife loves it after preciously using the Flip4 for 2 years!
Response from Samsung USBy R&R, May 23, 2025
Hey DaWayne,
Thanks for sharing your experience. It’s fantastic to hear that the Flip6 is living up to expectations and then some! When a long-time Flip user makes the jump and falls in love all over again, that says a lot. With the slicker design and bigger screen, we are sure your wife is enjoying her upgraded device. The Galaxy Z Flip is definitely built to impress. It's always great to hear that our innovations are appreciated—thanks for sharing your thoughts! We appreciate you choosing Samsung.
-Ty
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Thanks for sharing your experience. It’s fantastic to hear that the Flip6 is living up to expectations and then some! When a long-time Flip user makes the jump and falls in love all over again, that says a lot. With the slicker design and bigger screen, we are sure your wife is enjoying her upgraded device. The Galaxy Z Flip is definitely built to impress. It's always great to hear that our innovations are appreciated—thanks for sharing your thoughts! We appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: E Reeder
from Wylie, TX
Expertise:Expert
Verified Purchase:Yes
My All time favorite, all-in-one device, excellent picture quality, and easy to set up a group picture! Definitely brilliant device! Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 23, 2025
Howdy E Reeder,
Thanks for your glowing review! We are thrilled to hear the Galaxy Z Flip6 has become your all-time favorite. From stunning picture quality to seamless group shots, it’s a powerhouse wrapped in a compact, stylish design. If you are looking for a device that delivers both functionality and flair, the Flip6 is a must-have! Knowing we’ve made a positive impact is why we do what we do. Thank you for the encouragement. Your support means a lot to us at Samsung!
-Ty
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Thanks for your glowing review! We are thrilled to hear the Galaxy Z Flip6 has become your all-time favorite. From stunning picture quality to seamless group shots, it’s a powerhouse wrapped in a compact, stylish design. If you are looking for a device that delivers both functionality and flair, the Flip6 is a must-have! Knowing we’ve made a positive impact is why we do what we do. Thank you for the encouragement. Your support means a lot to us at Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
2nd screen is great to not have to open phone up.
on January 1, 2025
Posted by: KayR
from Watkins Glen, NY
Verified Purchase:Yes
Great phone, this is my 2nd Z Flip upgraded from 5 to 6.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 23, 2025
Thanks for sharing your experience, KayR! It’s awesome to hear how the FlexWindow on the Galaxy Z Flip makes everyday tasks even more convenient: take a quick pic, respond to a text message, or double-check that notification that just flashed across your screen; there is no need to open the phone to stay connected. The Z Flip series keeps improving; it’s great to see you are enjoying the upgrade from 5 to 6. Thanks for being part of our community of tech enthusiasts. We’re glad this product is a perfect match. Thanks for choosing innovation with Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: E Vazquez
Expertise:Intermediate
Verified Purchase:Yes
Love the phone and the way it responds and folds. Great buy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 23, 2025
Thanks for the love, E Vazquez! It’s always exciting to hear how much our fans enjoy the sleek design and responsive feel of the Galaxy Z Flip6. That foldable form factor does make a difference. We’re thrilled the design, performance, and features work perfectly for you! Thanks for choosing innovation with Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Evan
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
I love this phone, plannin on keeping it long term
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, May 27, 2025
Hola Evan,
We’re glad the Galaxy Z Flip6 is meeting your expectations! From design to performance, it’s created to elevate your experience. It’s great that you’ve found your long-term phone and know it has been designed to last with you. If you are not aware, the Galaxy Z Flip6 has been engineered to withstand 200,000 folds, equivalent to approximately 10 years of use. It’s always great to hear that our innovations are appreciated; thanks for sharing your thoughts! Your support means a great deal to us at Samsung.
-Ty
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We’re glad the Galaxy Z Flip6 is meeting your expectations! From design to performance, it’s created to elevate your experience. It’s great that you’ve found your long-term phone and know it has been designed to last with you. If you are not aware, the Galaxy Z Flip6 has been engineered to withstand 200,000 folds, equivalent to approximately 10 years of use. It’s always great to hear that our innovations are appreciated; thanks for sharing your thoughts! Your support means a great deal to us at Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
I am happy, with reservations subject to testing
on January 2, 2025
Posted by: Blameme
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I have been very happy with the size, shape, functionality. Only concerned about the reviews about poor battery life and fold breaking down with routine use. Have not had it long enough to test those concerns. Overall, it's perfect for me, light, compact and good size screen.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 27, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, Blameme! We're thrilled that you're enjoying its stylish design and excellent functionality. Regarding your concerns about durability, we want to assure you that the Galaxy Z Flip6 features an enhanced armor aluminum frame and a Gorilla Glass Victus 2 display, making it stylish and resilient. Plus, with an IP48 water-resistance rating, you can feel confident using it in various situations. The folding mechanism is designed for long-lasting use, capable of handling over 200,000 folding and unfolding cycles. This means that if you use it on average 100 times a day, you can expect it to last more than 5 years! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For peace of mind, we also offer the Z assurance program, which provides a one-time discounted repair for the interior folding screen if you purchased your device in the U.S. from an authorized distributor by July 31, 2024. Just remember to register your device with a Samsung account to qualify. If you have any further questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US