Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6
(3,361 Reviews)
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
1
Not worth it
on December 4, 2024
Posted by: Cograilway
THE WORST PHONE I EVER OWNED !!!!!!....DIDNT EVEN LAST 6 MONTHS.....people can't hear your conversations,the folding, unfolding the screen stop working,they wouldn't even take it back for a trade in
Response from Samsung USBy Social Commerce, December 4, 2024
Hello Cograilway,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your Uber on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your Uber on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Also check out, "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your audio quality. Feel free to contact Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Posted by: Diane
from Albuquerque NM
Expertise:Intermediate
Verified Purchase:Yes
Fast and reliable, this phone is not only full of excellent options, it's smart and has great capacity.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: What about Bob
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
Best flip phone so far. Cover screen is the best. Easy to use. Shows many apps vs flip 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: drymouth
from California
Expertise:Intermediate
Verified Purchase:Yes
I have been on the fence about the flip since its introduction. Although interested I felt some time would benefit the design. I opted for a fold 4 which was awesome, although it had issues with the screen mising pixels on more than 1 occasion. Samdung fixed it but within the year it happened again. I recenlty wanted an upgrade and the flip 6 looked very good. I have to say. I havent had so much fun with a phone since the crackberry. In black, the flip 6 is sleek and beautiful. Once you have set up the phone its a dream to use. Battery is not bad. Could be better for sure. If you pari this with the Ultra Watch you will never look back.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chanda
from Audubon, PA
Expertise:Intermediate
Verified Purchase:Yes
This is a very good gadget. the body and size are suitable to handle. speed and performance is great. The voice and call quality are amazing. Great product.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dominick Logiudice
Verified Purchase:Yes
Great design fun phone ,highly recommend, excellent
Written by a customer while visiting Samsung US
Posted by: Eric
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
Very good product. I love the upgrades. 7 years of support is a major plus also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Rosi
from California
Expertise:Intermediate
Verified Purchase:Yes
Love my flip phone this is my 3rd phone and I love the convenience of it. It doesn't carry much space and still has all the great galaxy features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US