Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Average customer rating
4.6 out of 5
4.6
(3,361 Reviews)
Open Ratings Snapshot
Rating breakdown 3,361 reviews
5 Stars
2,598
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product. 
(
544 out of 611
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB F741U Unlocked - Crafted Black
Customer Rating
3 out of 5
3
A bad s24+ that folds
on September 30, 2024
Posted by: jesse
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
This phone works fine folds fine looks cool. However the finger sensor its on the side which is also the power button. This cause so many issues that just can't be avoided. The second thing is google will not work while the phone is closed. So if you listen to Spotify and like saying "Hey google next" forget that. The battery is ok the phones performance is amazing. You really can't tell that it has a crease when its open. The cameras are amazing. I have had the s21 s22 s23+ s24+. I will trade this is as soon as the s25+ is released. I think they need to refine some things but still a good phone and really cool.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 1, 2024
Salutations Jesse,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your device, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good for storage
on September 30, 2024
Posted by: Tema
Verified Purchase:Yes
It is easy to handle and to use camera, watch yout
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
VERY ADVANCED PHONE
on September 30, 2024
Posted by: JERRY T
from OKC, OK
Expertise:Intermediate
Verified Purchase:Yes
VERY ADVANCED PHONE AND IN A NEAT PACKAGE. GLAD I CHOOSE IT.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
AI eww
on October 1, 2024
Posted by: Twxp
Expertise:Expert
Verified Purchase:Yes
Good improvements in look and feel. The fold is less noticeable on this version
However the AI is a little much in the text app
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung Z flip 6
on October 1, 2024
Posted by: Chris
from Grand island
Expertise:Expert
Verified Purchase:Yes
Great phone, easyntonise, great screen and graphics
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's more than a flip phone.
on October 1, 2024
Posted by: MamaLlama
from Murfreesboro TN
Expertise:Beginner
Verified Purchase:Yes
I live how compact this phone is when folded. I don't even notice the bend in the screen. I am excited to try out the camera features. I already love taking a front camera picture and being able to see myself in the front screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good enough
on October 1, 2024
Posted by: D Sizz
from Washington
Expertise:Intermediate
Verified Purchase:Yes
Nice and compact. I dont like it trying to connect to everything in my house.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 24, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6, D! We appreciate your feedback regarding its compact design. The Galaxy Z Flip6 is engineered to fit perfectly into your lifestyle with its sleek, foldable design, allowing you to enjoy a smartphone that’s easy to carry and store. We noted your concerns about connectivity. The Galaxy Z Flip6 is designed to seamlessly connect with your devices, enhancing your experience by sharing content and access between devices at a moment’s notice. However, we believe you should have control over which devices connect and when. You can customize your connectivity settings to suit your preferences, ensuring a more personalized experience. We’re committed to providing you with the best devices in the market! Your insights help us strive for excellence in our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New flip 6
on October 1, 2024
Posted by: Anonymous
Verified Purchase:Yes
Great phone, nice screen, ,,,,,,,,,,,,,,,,,,,,,,,,,
Written by a customer while visiting Samsung US
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