The bed is both soft and firm but the best part is that it doesn't shift when anyone moves. It's definitely the best mattress I've ever usedalthough to be honest I never really invested in a mattress until this one. It supports me plenty, feels cool to the touch all the time, and I almost never sweat at night on it despite sweating in 60 degrees on my previous mattress.
The pillows are also amazing, soft and cool although I did have to adjust the way I sleep with it due to typically sleeping with my arm under the pillow.
Great experience all along with shopping receiving and the first month on the bed love it and would recommend it to anyone.
This mattress is absolutely amazing. I never realized how bad my old mattress was until this thing arrived. Coupled with the ghost pillow, I feel like I get 2 extra hours of sleep per night. I normally sleep 6 a night, but now it feels like 8. On those rare occasions where I only get 4, it still feels like I got 6. I'm a customer for life now.
I love the bed. I sleep very soundly and it stays relatively cool when compared to other memory foam mattresses. My only complaint was having to put the box spring together. I realize shipping a full box spring is impossible, but it was difficult to line up the supports evenly, especially because I only have carpet in my house, they kept falling over. Overall though, the process was relatively simple and I love my new mattress.
This bed was overly firm for what we were after. I thought that after a month or so we might "break it in" but that was just not the case. If you like a firmer mattress, this would be great.
We were a little concerned ordering a bed online. We did a lot of research, before making our decision. Our GhostBed has not disappointed in anyway. We actually wake up rested and no back or shoulder pain. The best part we both sleep for longer stretches before waking up. Before GhostBed, I wake up about every two hours. With our new bed We sleep 4-5 hours straight. Usually only wake one time a night. We have had our GhostBed for a month now. We both feel so rested and renewed each morning. Can't believe the difference! I highly recommend GhostBed to everyone!!