Customer Reviews for GhostBed - Essential 11 inch Memory Foam Mattress - King - Gray
Customer Rating
1
Rip Off Alert
on May 30, 2017
Posted by: Joshua C.
from United States
I ordered a queen size GhostBed and it is smaller than the dimensions stated in every direction. The length and width are both 1-2 inches short and the depth is 1 inch to small. I ordered a queen and basically got something in between a full and a queen that is too small for my girlfriend and I. When I told GhostBed about this issue they said that variances in size were normal and wouldn't do anything about it. (Even though I contacted first week) How dumb that they can get away with this. A big deciding factor for me to go with this brand was the size and extra depth they talk about, however it is false advertisement.
I am not totally satisfied. The first week my muscles hurt but I thought maybe it was because my previous mattress was uncomfortable and had made my back out of wack and this ghost bed was putting it back inline. But I have slept on it over a month now and I don't wake up refreshed like I have slept like a baby and my back is better but not like I thought it would be. My boyfriends back hurts really bad when he wakes up. Any suggestions?
I have back and leg problems that cause me trouble sleeping, but this mattress has alleviated almost all of my sleep problems. I can't even think of a word to describe how happy my wife and I are with the comfort level of this mattress!
I have had Ghost Bed for about a month now. The buying process, delivery, and setup were so easy! I am still getting used to the bed and not sleeping as well as I had hoped. I am determined to give it the full 100 days before I say no to it though. It is a little firmer than I had anticipated but the pillows are AMAZING.
The order process was a lengthy ordeal to say the least, took several tries and speaking with a couple customer service reps, who were helpful and nice. The first night, after waiting over 24 hours for it to fluff to fullness,was a nightmare. I was hoping this would be the bed of my dreams, but turns out it's been a nightmare. I hope after over a month long haunting that the return will not be a nightmare as well. I am sorely disappointed. Not a mattress for a couple, unless you love sleeping inside the mattress and climbing out of it. It was firm but sinks in after an hour of so. It is heat sensitivie and losses the firmness. I hope others have a much better experience.