Customer Reviews for GhostBed - Essential 11 inch Memory Foam Mattress - King - Gray
Customer Rating
3
50-50
on June 5, 2017
Posted by: Anonymous
from United States
I think the Ghost bed has a great value, but we still aren't sure if we love it yet. The mattress sinks toward my husband a lot more than our last one used to, causing us to sleep pretty far away from one another since there is such a dip near him. I feel like comfort level is lacking a bit as well, and we both sleep pretty hot on this mattress. I wake up at least once a night because of the heat, and I am pretty hot every morning despite the AC. With all of that said, however, we both seem to sleep well on it once we are asleep. My husband sleeps like a rock on it. Therefore, we are not totally sure how to feel! We really like it but there are some things we wonder about.
The edges of this bed are great and supportive; that being said when I sleep in the middle of my bed it is soft and sags. There is maybe a support of 3 on a scale of 1-10. I tried to return my mattress and the return didn't process. I tried 2 other times and the site was "down" so I got my return request in 3 days late (because "IMPORTANT!!!" your sleep trial starts upon shopping, not delivery!! So you're not actually going to get 101 nights out of this like they promise!! False advertisement if you've ask me) and they WILL NOT take it back. Their error is now my debt and burden. Not a single person offers a reasonable solution. They just keep saying, "Well you should have tried sooner." I did. It was an error on their end and they won't work with me at all. A BBB call seems to be in order because this company won't back their promises or error. Poor, poor business.
I replaced a traditional mattress with the GhostBed. I was skeptical I admit. But it has been great since the first night. I figured it would take days to get used to it. But instead it was perfect night one.
I love my queen sized Ghost Bed, I've had it for a month now and my sleep habits have changed and falling asleep is by far easier. Hands down best bed I've ever had and the pillows are amazing!!!