Everything went very smoothly. The ordering process, shipping, and opening everything up. My only complaint is that the pillows and mattress have a very strange smell when first opened. Just needed a day or two to air out and then we were good to go!
We had to sleep on it for a week or two to get it to soften up but now its great. I have mine on a foundation with wood slats for support without any box spring and it feels like perfect height and we sleep well.
At first, I didn't think the mattress would be thick enough for us and our weight. I was very pleasantly surprised. It's a lot firmer and sturdier than I thought. We bought the foundation as well and it was fairly easy to put together. Make sure you have enough space cleared to work though. We love the ghost pillows as well. They are a lot softer than the bed but very comfortable.
The sides of my GhostBed Mattress are fantastic, but it kind of sinks in the middle. I think this is because it hasn't fully expanded after being unfolded from the box several weeks ago?