Customer reviews from GhostBed
GhostBed - Essential 11 inch Memory Foam Mattress - Twin XL - Grey
Average customer rating
4.6
(7,466 Reviews)
Rating breakdown 7,466 reviews
5 Stars
5,578
4 Stars
1,041
3 Stars
440
2 Stars
226
1 Star
181
94%of customers recommend this product.
(
6,621 out of
7,030)
Customer Reviews for GhostBed - Essential 11 inch Memory Foam Mattress - Twin XL - Grey
Customer Rating
3
Our queen ghost bed
on February 21, 2018
Posted by: Anonymous
from United States
After a few weeks of sleeping on this mattress, my wife and I both agree it definitely sleeps HOTTER than I was told. It also has no side support. When u are sleeping wake up many nights sweating. I may be calling to return for money back
Written by a customer while visiting GhostBed
Customer Rating
5
John S.
on February 20, 2018
Posted by: Janet H.
from United States
Really impressed not only with the comfort of this mattress and adjustable bed, but the quality. We have the dual twin XL, and my wife and l both are sleeping better than ever. We had looked at bed systems that cost more than twice as much, but we feel that Ghostbed! Is the better choice.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
2
It's firm, like really firm, like Chuck Norris!
on February 20, 2018
Posted by: Chuks
from United States
I was so excited to get this mattress that I went home on my lunch break, 30 minutes each way, just to make sure that my bed was unpacked and ready for me that night. When I initially laid down I noticed it was firm, but thought "hey...its supportive ". By the morning my back was a knot and I had spent the entire night tossing and turning. Not to be deterred I sent my children in, clad in clean socks to; jump, roll, bounce, and belly flop on the bed . Which unfortunately did little to soften the memory foam.
Lets fast forward to the end of week one. Me not having had a good nights sleep in nearly 8 days, I had become unrecognizable to friends and family. I was up to intravenous intake of coffee and those around me begged me to do something about this.
Which leads me to the biggest issue that I had with this whole thing, the return policy. 30 days... 30 days is the minimum before you can return this bed. Thats absurd.
This is, with no hyperbole, one of the most uncomfortable mattresses that I have ever slept on. And the thought of not having a good nights sleep for 22 more days made cringe. After several calls and chats I had still had nothing positive to report...No exchange, no return, no solution other than "people who report the mattress as being too firm love it by day 90" ; maybe.... So I decided, "Im stuck" Ill keep this thing for 30 days, I can manage that.
I couldn't. I travel a lot for work, 2 to 3 days a week, and coming home to that mattress made me anxious. As any road worrier knows there is a certain longing for ones own bed. A feeling of being home and comfortable, like a big hug. For me it was the opposite . I dreaded that mattress. Knowing that I would be tossing and turning and would wake up with my back and neck crumpled like every receipt I have ever gotten.
It was finally time that I put up a stand. I call again, and still nothing, but worse it appears that no one has been tracking my calls and complaints. I hung up the phone and opened my computer. I order a different mattress and leaned the ghost bed up against the wall. Where it will remain, watching me sleep, until I can return it.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Customer Service was excellent from
on February 20, 2018
Posted by: Trent H.
from United States
Customer Service was excellent from start to finish! Sleep the best I have in years!!! Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Great New Mattress
on February 20, 2018
Posted by: Anonymous
from United States
I have used my new Ghostbed for about 2 months now and I am super happy with it. It took me a couple days to used to it, but after that it has been super comfortable. Been sleeping better ever since!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Solid once you wear it in
on February 20, 2018
Posted by: Anonymous
from United States
Was very easy to set up and it expanded very quickly. Not as strong an initial smell as I was expecting. The mattress itself was firmer than I thought it would be, but I’m comparing it to a soft (I think it was rated a 5) spring mattress, and I laid a pad on top of it. I got used to this one after about 3 weeks and now I love it.
It’s perfect for just laying back and watching tv/doing work. I’m a side sleeper and have woken up a few times with an ache in my lower back, but it’s because of the awkward way I sleep.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Incredible bed, Even better Sleep
on February 20, 2018
Posted by: Jennifer T.
from United States
The bed that keeps getting better and better. My husband and I LOVE it. We don’t feel each other move and my entire body feels supported. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Very happy with king mattress,
on February 20, 2018
Posted by: Anonymous
from United States
Very happy with king mattress, but disappointed that pillows only come in standard size. Looks pretty dumb on king size bed. Why can't bigger pillows be made.
I would recommend this to a friend!
Written by a customer while visiting GhostBed