The adjustable base is amazing. The mattress was a bit firm for me, but I called customer service and they sent me an incredibly comfy topper. I was extremely impressed with the customer service.
We bought this bed hoping for less back pain and that’s what we got. It’s a weird mix between soft and firm but works well for us. We put our mattress toppper on it at first but realized it’s better on its own.
We had good luck with the purchase and eventually the return/donation. Unfortunately this bed is WAY too firm. I like it more firm then soft, but this takes is to another level. Unfortunate that is did not work out. The return/donation process was not what I expected but it worked out OK.
After extensive review I decided to go with ghostbed for my son. He was waking often during the night which often resulted him waking us as well. So far he is sleeping through the night and loves it. I received 2 pillows with my order. They have reduced muy neck pain after one week of use.