Customer reviews from GhostBed
GhostBed - Essential 11 inch Memory Foam Mattress - Twin - Grey
Average customer rating
4.6
(7,466 Reviews)
Rating breakdown 7,466 reviews
5 Stars
5,578
4 Stars
1,041
3 Stars
440
2 Stars
226
1 Star
181
94%of customers recommend this product.
(
6,621 out of
7,030)
Customer Reviews for GhostBed - Essential 11 inch Memory Foam Mattress - Twin - Grey
Customer Rating
2
No longer looked forward to going to bed
on June 15, 2018
Posted by: Anonymous
from United States
My husband and I recently bought a king sized ghostbed and cover after much research and reading hundreds of reviews. It came in 24 hours- ship time to us was ridiculously fast, which was great. The packaging was easy to manage and it was cool to watch it expand and fill. We were hopeful it would be as amazing as all the reviews claimed. I suffer from lower back pain so was especially excited since many reviews claimed ghostbed was a lifesaver. I woke up feeling fine after the first night, but as the day went on my back just froze up more and more until I was in a huge amount of pain. It probably took a full week and a half (and several chiropractic appointments) for my body to "adjust". My husband was also waking up stiff and sore every day when he has never had any issues before. We committed to the full 30 day trial and although it got less painful it was still much (MUCH) firmer than we anticipated. We were waking up sore and went from being excited to lay down after a long day to feeling "meh" at best about the prospect of laying down in bed. I was excited to try a medium firm bed and we both thought it was easily the firmest bed we had ever slept on. I was in touch frequently with customer service who were always knowledgeable and friendly. They offered us several options including a topper to make it more comfortable- but I really don't see the point of buying a brand new mattress and then having to use a topper to make it tolerable within the first month of use. They also suggested we keep the bed longer, saying 90 days would be a better frame to judge it and that we could soften the bed up by jumping on it or various alternatives that would speed the process up. Since I could barely walk that first few days jumping on the bed seemed ambitious. After a full month of poor sleep and aching bodies we felt one month was a sufficient test for our house. We ended up returning the bed, and buying a new mattress from a brick and mortar store that we actually laid on- it's wonderful and we love it. Ghostbed's return process was fairly straightforward and easy, though the charity they contacted to set up a pick up for me never contacted me nor returned my calls when I tried several times contacting them. In the end we chose our own charity and hauled it there ourselves. It took the FULL 15 business days for our refund to be processed, which I think is a little ridiculous, but all in all we were pretty happy with the customer service. As a sidenote, I was so sure we were going to love the bed when I purchased it that we bought the cover as well to protect our mattress- I thought the ghostbed cover would be best since they are the makers of the bed. It was poor fitting and overpriced- it was also unreturnable. In hindsight I would have tried the bed first and purchased the cover after deciding to keep it instead of paying that much for a cover that matches a bed we no longer have.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
We love it.
on June 15, 2018
Posted by: Michelle F.
from United States
It took a few nights to adjust but after 2 weeks we love it!!!! No more back pain. I haven't had no pain in 4 years. I want to replace all the beds in our house with ghost beds
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
King mattress
on June 14, 2018
Posted by: Wilda A.
from United States
I tried it for the first time in my son's home, I couldn't believe how much better I slept, a FULL RESTFUL NIGHT! No pain, no tossing and turning. So I purchased it when I got back and it's been the best investment I've made yet!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Love
on June 13, 2018
Posted by: Anonymous
from United States
I absolutely love my ghost bed. Since receiving my mattress I have not had any back pain. Highly recommend this mattress to everyone.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
2
Too Firm
on June 12, 2018
Posted by: Adrianna H.
from United States
My fiancé loves the mattress. However I find it to be a little too firm for my liking.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Great bed !
on June 12, 2018
Posted by: Anonymous
from United States
I’ve had the ghostbed for a little over a month now and really love it. I waited to review it to make sure that I had enough time to let the bed settle and to have enough time to see if there were any changes over time like other reviews I read. From the first night I thought the bed was extremely comfortable. I am a side sleeper and was afraid the bed would be too firm based on other reviews but I have had several weeks of great sleep!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Awesome night's sleep at great price!
on June 12, 2018
Posted by: Eddren B.
from United States
I bought a full mattress for my 17 YO daughter, who used to come sleep with me on my competitior bed. She loves it so much she doesn't come sleep with me anymore. We love how it stays like the cool side of the pillow all night. We take great naps on it too!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
One month in and we love it so far!
on June 12, 2018
Posted by: Anonymous
from United States
Perfect balance between firm and soft. I sleep on back, side, and stomach, and works well for all three!
I would recommend this to a friend!
Written by a customer while visiting GhostBed