I'm writing this to try to give someone else some confidence in a decision to buy. I reviewed perhaps all the online beds, and many in-store beds. I have chronic back issues from an old Army injury, so I needed to ensure I would benefit. Bottom line is that my back doesn't suffer in bed like it used to!!
I decided to buy Ghost after crappy customer service at another online retailer as well as the money back return policy (no risk helps). So far the bed itself is a 5 star (standard matress not the Luxe). The adjustable base is ok (so 4 not 5 stars); assembly was rough, I had to get a flat punch and hammer to knock the pins in. The pillows are good, no complaints.
If you are considering buying a GhostBed, I don't think you can go wrong with the bed itself nor the pillows (I have the mattress protector as well, but how do you review that? LOL). I think the only choice is to get the cushier version or the version I purchased (I like mine as stated). Not sure if I'd buy the adjustable base, but it isnt bad. Customer service was great (thanks Shaq!!).
The ordering process was super simple. My bed arrived in a matter of days and I was sleeping like a king in days. The two free pillows are an extra bonus and add that final touch of comfort making this the best bed I've ever slept on. Buy this bed only if oversleeping isn't an issue. I'm so impressed I convinced my parents to buy one and they are waiting on me to help set it up now. Happy sleeping!
I love this bed, and am sleeping better than I have in years - I credit the ability to elevate properly for better breathing, as well as the cool comfort of the mattress and pillow. But most importantly, I recommend this company mainly because of the prompt, professional, and appropriate response of the customer service team when I contacted them about a set up problem - these folks are truly outstanding. Thank you!
Ghostbed is very comfortable, but the dimensions of the bed are about 4-6 inches shorter both in length and width than those listed online. If you're short/don't care about the size of your mattress I'd recommend them, otherwise avoid.
Loved my first ghost so much, 30 days in my lull trial i had to return it cause it wasn't the same, way to soft. Back aches, got my ghost. Have been sleepin great ever since. I actually didnt like the pillows that were given to me since last time we received two ghost pillows an this time we received a off brand set.