We have had this mattress for several weeks now. The firmness/softness is good because it feels soft where I need it but also offers plenty of support. My only issue is feeling warm at night (and it is summertime and hot at night) but I expect this to not be a problem most of the year. I have been getting great sleep and was also happy with convenience and price.
Love the mattress but be warned, if you ship your order to an address other than your credit card billing address the hoops and hurdles needed to complete the order is almost not worth it. Because of what it entails, you think they would at least give you a free pillow.
After reviewing mattresses for weeks online we decided to go with the Ghost Bed. The Consumer Report reviews helped us make our final decision. When we first received the bed I thought it was going to be to firm. We slept on it for a week and my body has been transformed! I have noticed my lower back pain has diminished and my body has never felt so good. Like I mentioned a little firmer than I prefer but obviously what my body needs. Definitely give it a try!
We were hesitant to buy a mattress online. Process was simple and we received the mattress within a few days. Unpacking was easy and quick. Mattress is very comfortable. Happy with our choice so far (~1 month), and if we are not within 100 days of the purchase we can return it.