Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,533 Reviews)
Rating breakdown 4,533 reviews
5 Stars
3,577
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Mostly happy with the S25
on July 8, 2025
Posted by: Giggs
from New Orleans LA
Why didn't the T-Mobil store personnel tell me not to charge the phone over night as it causes it not to come on due to the battery heating up and could cause a fire. Very frustrating to try to turn your phone on and it will do nothing until the back of the case cools down.
I am an Android user and have been very happy with the many Samsung phones I have used in the past. This one is a bit challenging but I love the reception and all the other uses.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nora
Expertise:Intermediate
Verified Purchase:Yes
No issues with the phone, have had it for a couple weeks. Switching phones is so easy these days! The color is very ethereal, love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
does have great features, glass should be stronger
on August 14, 2025
Posted by: Hookerhooks57
[This review was collected as part of a promotion.] Galaxy AI makes many tasks easier and helps fir many things i do however wish that phones today would come with at least 1 phone screen protector, for front and back. Be bold Samsung be ahead of the pack and start helping Samsung customers and supporters protect their investments rather than the need of greed in job security
Value
2
Response from Samsung USBy R&R Team, August 15, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you are with the enhanced features of Galaxy AI, and finding the device to function well for your needs. We know how valuable your device is to you and wanting to feel confident that your device is safe from any accidental damage from bumps and drops. We have provided a link to the Samsung Support Team if you are interested in exploring accessory options that will offer this security. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Ai that is beyond amazing
on November 23, 2025
Posted by: Goodbye2d
[This review was collected as part of a promotion.] This s25 have one of the greatest ai I've ever seen in an smartphone. Im pretty shocked about image generation in gallery, like filling up a photo with something already amazes me, but removing stuff? On another level
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Product!
on February 18, 2025
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] Loving the S25! The performance is great, enjoying the seemless actions across apps, and it has a great display. Very smooth product that handles all of my everyday life and work needs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
seamless actions across apps,” “Now Brief,” or “Au
on February 18, 2025
Posted by: Thisisdumb
[This review was collected as part of a promotion.] Works great
seamless actions across apps,” “Now Brief,” or “Audio Eraser” features in your review of a qualifying device and/or upload
seamless actions across apps,” “Now Brief,” or “Audio Eraser” features in your review of a qualifying device and/or upload
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 18, 2025
Posted by: Erickev27
[This review was collected as part of a promotion.] I love it, it's compact design, excellent display, unique cameras, the AI section is the best, I never saw another phone just as good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is really great because of the features
on February 21, 2025
Posted by: Lachdyl
[This review was collected as part of a promotion.] This phone is amazing because of all the features it has like galaxy ai and audio eraser and seamless action across app and the now Brief i love it! Performance for gaming is top notch no lagging when i play best phone for gaming. This phone is amazing and people should not hate on samsung for this phone. I love beacuse it is the best experience and people will love this phone. I like it because samsung put a lot of love in this phone and I would highly reccomed this phone to everyone.
Value
5
Written by a customer while visiting Samsung US