Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,351 Reviews)
Rating breakdown 5,351 reviews
5 Stars
4,202
4 Stars
891
3 Stars
185
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
1
App issues
on February 11, 2025
Posted by: Riphawk
[This review was collected as part of a promotion.] Downloaded apps are a constant issue. I have to turn phone off to get apps to work correctly
Value
1
Response from Samsung USBy R&R Team, February 12, 2025
Hi Riphawk, thank you for sharing your experience with your Samsung Galaxy S25 with us. We understand how frustrating it is when the apps you need every day are not function as expected. We have provided a linkt o an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super smart phone
on February 11, 2025
Posted by: Vivienne
[This review was collected as part of a promotion.] Great quality pics, AI built in super smart.
Very satisfied with my new phone.
Very satisfied with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've had nothing but Samsung since they come out
on February 11, 2025
Posted by: Greatdanemom
[This review was collected as part of a promotion.] I use my phone for Facebook.. tiktok..a couple games.. and to keep in contact with my family
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on February 11, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] The phone is awesome I like all of the cameras an is features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on February 11, 2025
Posted by: TerryHall
[This review was collected as part of a promotion.] Normal use,videos,apps,email, facebook,instagram,tik tok,news
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super cool phone
on February 11, 2025
Posted by: Blubear
[This review was collected as part of a promotion.] Gaming,movies, social media, I'm happy to have such phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great starter phone.
on February 11, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] The phone has a great sleek grip with most of all the basic qualities for a phone.
The operating is perfect, may have some bugs to fix but the best part is the updates are not constant or interrupt your daily use.
The camera quality is okay but could be better but foer the most part you can always utilize the pro on the camera to take nice pics. It does take more space but be sure to upgrade your space.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hi Junior, thank you for sharing your thoughts about your Samsung Galay S25 with us. We are so thrilled to hear that you are overall pleased with the features of your new phone and are enjoying the usage every day for a range of tasks. We have provided a link below to an article we find helpful in exploring the camera features and settings. We also have cloud based storage expansion options if you are finding the storage to be insufficient for your usage. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice
on February 11, 2025
Posted by: V1rgogoddess22
[This review was collected as part of a promotion.] I am very impressed, the camera is fast clear and amazing not to mention the new app updates ... Highly recommended
Value
5
Written by a customer while visiting Samsung US