Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,530 Reviews)
Rating breakdown 5,530 reviews
5 Stars
4,327
4 Stars
916
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Posted by: PPPP
from New York
Expertise:Expert
Verified Purchase:Yes
I took photos during my daughter's baby shower and the phone got way too warm for my liking and the battery doesn't seem to last as long as it should
Performance
3
Response from Samsung USBy R&R Team, June 10, 2026
Hi there PPPP, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the prolonged usage of your device while being comfortable in your hand is to you every day. We have provided links to resources to help you troubleshoot the temperature and maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 10, 2026
Posted by: LovinLife
[This review was collected as part of a promotion.] I love my Galaxy s25. It's so easy to use. Everything i need is right there. It loads whatever I'm looking for so quickly. Web sites, movies, music. AI is fantastic. I was purposely staying away, scared of it. OMG its been so helpful. I cant live without it now. My emails read like I'm a professional person and i get better responses. It's planned out diabetic friendly meals for me. Love my phone. Love AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy
on June 9, 2026
Posted by: strictly
[This review was collected as part of a promotion.] I am such a galaxy person since I tried other phones and didn't like them but when galaxy came out I stuck with it! Iv always been up to date with the best ones and watch youtube, and Samsung tv all the time. The phones are quick and easy to use, always thinking about your needs when they design them just like Galaxy AI they have out done them selfs with this technology! Will continue to buy galaxy phone and Samsung products to keep them all in sync and working well with each other. My biggest favorite too is Samsung find. With my galaxy smart tags I'm able to make sure my family and property are safe and secure at all times! Thank you Samsung! Keep up the good work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's fast, clear picture, it's great for my work
on June 9, 2026
Posted by: Lizard75James
[This review was collected as part of a promotion.] I use my galaxy S25 for work and everyday life. It's fast, reliable, and takes great pictures. I wish it took better bright light videos, like at concerts. But all in all it's a good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this model its been a great experience using
on June 9, 2026
Posted by: CobraliciouZ
[This review was collected as part of a promotion.] Overall this phone is great really enjoyed it using it for any activity in my daily life watching videos taking photos or on the road listening to my podcast on my way to work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on June 9, 2026
Posted by: MeThatsWho92
[This review was collected as part of a promotion.] I use my device for everyday stuff just like calling, texting, searching, checking emails, and playing games to earn $$.
The description mentioned something about Galaxy AI and/or adding a Pic of the device for extra entries. However, I don't really utilize the AI and I don't know how to add a picture of this device.
But I do use my phone EVERYDAY. It is my lifeline as I am wheelchair bound and by myself alot.
The description mentioned something about Galaxy AI and/or adding a Pic of the device for extra entries. However, I don't really utilize the AI and I don't know how to add a picture of this device.
But I do use my phone EVERYDAY. It is my lifeline as I am wheelchair bound and by myself alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 9, 2026
Posted by: Jabberjaws17
[This review was collected as part of a promotion.] Galaxy AI for my entry and I love Samsung, started with the original 1st Galaxy and never owned anything else since
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on June 9, 2026
Posted by: Crestdawgg812
[This review was collected as part of a promotion.] Nice beautiful 😍 👌🏼 😘 ❤️ 💕 ♥️ 😍 👌🏼 and how 😋 can do that for my family
Value
5
Written by a customer while visiting Samsung US