Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,518 Reviews)
Rating breakdown 4,518 reviews
5 Stars
3,564
4 Stars
722
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
great phone
on April 27, 2026
Posted by: Tonibrooklyn
[This review was collected as part of a promotion.] this product is helpful, it has been educating me on the wonders of AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
this product is durable and well made
on April 27, 2026
Posted by: WadesWorld
[This review was collected as part of a promotion.] As it is durable and well made, the smaller screen can be disappointing. Though it has lasted several hard-core tests it makes for a good phone. I wish the battery life was a bit longer but it makes up in good computing speed. Over all 8/10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone gor the price
on April 27, 2026
Posted by: Ok4toff
[This review was collected as part of a promotion.] My Galaxy phone has very little issues. The sound quality is good. Pictur is good. A lot of on board memory available. Easy to find settings that are needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Takes wonderful pictures, with great battery life
on April 27, 2026
Posted by: Sue923
[This review was collected as part of a promotion.] I use my phone for cell service (main number no home line) photos and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really like this phone, but there are two things
on April 27, 2026
Posted by: A1t68k
[This review was collected as part of a promotion.] I use this phone for games, communication, calls, and business, and I especially use it Galaxy AI To understand the photo, I also like video and photo editing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S22
on April 27, 2026
Posted by: GalaxyS22lover
[This review was collected as part of a promotion.] I have the galaxy s22 not s25 there wasn't a slot for it. But this phone has. Been amazing and I do need an upgrade. Its versatile, sleek easy to use device for both work and personal use. I love the features of the galaxy style phone all around. Galaxy AI is helpful and for the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on April 27, 2026
Posted by: Mcd121
[This review was collected as part of a promotion.] I use my Galaxy AI phone every day for everything, and what stands out the most is how tough and reliable it is. This phone has been dropped more times than I can count on concrete, pavement, and tile, and it still works perfectly with no issues.
It’s even been through a full washer cycle by accident, and after drying it off, it powered right back on and worked like nothing happened. No glitches, no damage, just kept going.
I’ve used a lot of phones over the years, but this is the first one that actually feels built for real life. Durable, dependable, and something I don’t have to worry about.
It’s even been through a full washer cycle by accident, and after drying it off, it powered right back on and worked like nothing happened. No glitches, no damage, just kept going.
I’ve used a lot of phones over the years, but this is the first one that actually feels built for real life. Durable, dependable, and something I don’t have to worry about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not really impressed
on April 27, 2026
Posted by: Wellthatdidntwork
[This review was collected as part of a promotion.] I got this to replace an old I phone this was supposed to be better but my 4 year old phone done way better than this brand new one does in every way
Value
1
Response from Samsung USBy R&R Team, April 28, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it can be when your device is not meeting your expectations in features or functionality. Without knowing what frustrations you may be experiencing, we have provided a link to the Samsung Support Team. They can answer any questions, and offer assistance with any frustrations as you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US