Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,519 Reviews)
Rating breakdown 4,519 reviews
5 Stars
3,565
4 Stars
722
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Love this phone!
on April 20, 2026
Posted by: Justagirlwithhersamsung
[This review was collected as part of a promotion.] This phone is great for everything from leisure to work! I always know it will work for whatever I need! The battery life is incredible as well! I can always count on Galaxy AI to help me find whatever im looking for! Keep up the great work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone of the century
on April 20, 2026
Posted by: Loves25
[This review was collected as part of a promotion.] This phone is so awesome and I couldn't have been happier. This phone does it all from galaxy AI, to circle and search and more.
This phone also has a very quick response time its not laggy,buggy,or by any means boring. This phone has done wonders for me in sticky situation for example, the ability to use fingerprint scanner, face unlock, and password and pin unlock.
This is a pho e I plan to keep in the years to come for sure 100 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product is a nice phone but as updated as i fe
on April 21, 2026
Posted by: MsFancy
[This review was collected as part of a promotion.] i feel like a 2025 should be. There's a lot of things that I feel as if it should have better features the AI I like so far. But I just feel like as new as this phone. Is there should definitely be a lot more
Thanks to change update.
I really would like to get my pixel back.My pixel I absolutely loved
Thanks to change update.
I really would like to get my pixel back.My pixel I absolutely loved
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Hello MsFancy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know that changing operating systems and manufacturers can come with a bit of a learning curve, and cause frustration as you adjust to the differences. We have provided a link to the complete manual for your device to assist you with the exploration and alignment of your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, fast chip, and powerful Pro AI.
on April 21, 2026
Posted by: Greytak
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 for a bit now, and honestly, it’s the first time in a few years that a phone feels like a genuine leap forward rather than just a spec bump. The screen is stunning typical Samsung but the real star of the show is how Galaxy AI is baked into everything. It does not feel like a gimmick anymore.
The Photo Assist is a lifesaver for fixing those "almost perfect" shots, and the way it handles real time translation and voice summaries is scarily good. It’s like having a personal assistant that actually listens. Performance wise, it’s a beast. I have not seen it stutter once, even when I’m bouncing between heavy apps or gaming. Plus, the battery actually holds its own all day, which is a relief. If you want a phone that’s smart, fast, and powerful, the S25 is easily a five star winner. It just works, and it works brilliantly.
The Photo Assist is a lifesaver for fixing those "almost perfect" shots, and the way it handles real time translation and voice summaries is scarily good. It’s like having a personal assistant that actually listens. Performance wise, it’s a beast. I have not seen it stutter once, even when I’m bouncing between heavy apps or gaming. Plus, the battery actually holds its own all day, which is a relief. If you want a phone that’s smart, fast, and powerful, the S25 is easily a five star winner. It just works, and it works brilliantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Google pay stopped working
on April 21, 2026
Posted by: April69
[This review was collected as part of a promotion.] It says my device is not certified. But samsung pay works fine so thats the work around method
Value
3
Response from Samsung USBy R&R Team, April 22, 2026
Hi there April69, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand how disappointing it can be when your device is not meeting your expectations in functionality. For this experience, we recommend reaching out to the manufacturer of this product to help you resolve your experience when attempting to use your device for payments. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has THE best features ever. I LOVE IT
on April 21, 2026
Posted by: TechEnthusiast
[This review was collected as part of a promotion.] First, I want to say that this phone has the best features ever, from the camera, galaxy ai (which is literally my favorite mode on here), the user interface, and so much more. It has been an absolute life saver when it comes to my work, my hobbies (like photography), and my gaming.
I have always been a huge gamer, but not usually with mobile devices, but ever since I got the Samsung Galaxy S Series, it has made me so much more interested in mobile gaming. The games work so well on here and I have a huge access to countless games.
Galaxy Ai is quite literally the coolest integration for this series. It has boosted my photo qualities and editing abilities, live translation for calls with my friends from other countries, and one of my favorite features the circle to search mode. I love these phones so much and honestly, I am so excited to get the S26 soon. I hope you guys keep doing what you do!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick and smooth
on April 22, 2026
Posted by: Overdriveostrich
[This review was collected as part of a promotion.] Is a great phone for everyday use. Has good camera and great battery life, snappy usage due to a good CPU and fast hard drive. Tons of space for photos and videos that are in great quality like all Samsung devices tend to be. Pack full of features, they think we need Samsung AI or Galaxy AI, but I haven't really used it. At least you can use a dedicated button to pull it up easily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love discovering new easy to use features
on April 24, 2026
Posted by: Androidgirlie
[This review was collected as part of a promotion.] I've always had trouble accessing and understanding certain features on my old devices, but with this phone im finding it easier to access the features im already familiar with and exciting to discover the newer features including AI and linking other smart devices in my home .
Value
5
Written by a customer while visiting Samsung US