Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,527 Reviews)
Rating breakdown 4,527 reviews
5 Stars
3,572
4 Stars
723
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Samsung fan
on April 13, 2026
Posted by: galaxyuser53
[This review was collected as part of a promotion.] Samsung has some of the best products. I love my s25. I love the camera quality. the ai features are a plus. my s25 makes life easier, everything i need in one device. I enjoy the ease of use and the sharing capabilities. the quality of the device, my device is out standing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on April 13, 2026
Posted by: BabyK9
[This review was collected as part of a promotion.] I have ALWAYS been an android user but this one is the best one I've ever had. The Galaxy S25 has a great camera, amazing sound coverage, the size of the phone is even perfect for me.!!! I have such a bad wrap with my phone screens and this one has lasted through every fall or drop since I've gotten it. Galaxy AI has also been an amazing feature when it comes to editing photos and videos. I have created so many projects using AI on my S25. It's a breeze to navigate through.!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This s25 phone has great features, poor charging
on April 13, 2026
Posted by: HARDIN
[This review was collected as part of a promotion.] I as of yet do not really know what do with the Galaxy AI feature. It is a little confusing. I use my phone for calles, games, and work. I have been using Samsung products for 25 years. Only disapointment is that this phone and my galaxy 24, both phones have had problems with the charging port failing to work within a year or less of getting the phone. I am only able to use a wireless charger. That is why i gave it 4 stars.
Sighned,
ASH
Sighned,
ASH
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Operator
on April 13, 2026
Posted by: GloriouslyGeek
[This review was collected as part of a promotion.] I really love my new phone. I've used the Galaxy AI on my vacation photos, taking people out of the frame, as well as basic photo editing.
I'm a dnd player and have used the internet to connect to Roll20 to play games, and have been very pleased that there hasn't been any lag. Something that I had an issue with on previous phones.
I also love to play games on my phone and haven't seen any issues due to storage.
The screen and keyboard size is perfect for me, for reading or watching videos. All in all, a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 With Rich in Features with AI handy
on April 13, 2026
Posted by: Mydevice
[This review was collected as part of a promotion.] Impressed with the features and it has a very good yeah I support and handy for all the apps I love this phone and it is very sleek and it is easy to hold in one hand and a perform all the operation. It is easy to fit in in your pocket and with the same performance as a high-end phones does.
Coming to it's a features it supports all the engines and it makes the best in photo editing and call transcription and it gives its best.
It is user friendly and all the options and apps supports very best compared to other phones and competitive phones.
Coming to the camera features it has a very good pics we can click on and also edit the photos as we wish and also the age generative images providers the best in class pictures.
Oral I can read this as a best phone since I'm a Samsung user from almost more than 6 years now and it has done its best
Coming to it's a features it supports all the engines and it makes the best in photo editing and call transcription and it gives its best.
It is user friendly and all the options and apps supports very best compared to other phones and competitive phones.
Coming to the camera features it has a very good pics we can click on and also edit the photos as we wish and also the age generative images providers the best in class pictures.
Oral I can read this as a best phone since I'm a Samsung user from almost more than 6 years now and it has done its best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great phone
on April 13, 2026
Posted by: Kris10
[This review was collected as part of a promotion.] The only issue I've had is it gets hot and then MAPS doesn't work until it cools down. Battery life would be better.
Galaxy AI is okay.
Galaxy AI is okay.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Jm20jm
[This review was collected as part of a promotion.] I have had my phone for a little while and it's amazing. I recommend it to everyone!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No true ownership
on April 13, 2026
Posted by: LoyalSamsungUser
[This review was collected as part of a promotion.] I use my Samsung devices for everything from managing my work schedule to school projects and entertainment. The integration of Galaxy AI has been great for my "workflow" like when it comes to summarizing notes and making quick edits. It helps me stay organized. The only thing I wish with Samsung is that they would allow me full control over my device after I buy it, they do not allow full autonomy, the ability to unlock the bootloader and root my device should be allowed, but they restrict this ability making me feel like a slave, and making me feel unappreciated and unvalued as a customer. Due to that alone, I give the products and the company Samsung itself a 1 Star.
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Hello LoyalSamsungUser, thank you for your feedback on your Samsung Galaxy S25. We know how disappointing it is when your device is not aligning to your expectations. We have provided a link to the complete manual to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US