Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,527 Reviews)
Rating breakdown 4,527 reviews
5 Stars
3,572
4 Stars
723
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Solid device
on April 13, 2026
Posted by: CCaven
[This review was collected as part of a promotion.] Its a solid phone, the camera is also very good quality. No complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has a great camera
on April 13, 2026
Posted by: Fearless
[This review was collected as part of a promotion.] Galaxy AI is great. This phone has battery life issues. Once I turn on the Bluetooth the battery drains quickly. Overall its a great phone for the price.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey Fearless, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your battery is not lasting throughout the day as expected or desired. We have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly its a great phone
on April 13, 2026
Posted by: Dumdm44
[This review was collected as part of a promotion.] Galaxy ai is a great feature that helps out and the streaming is good Honestly its a great phone I hadn't had any promblems since I git it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 13, 2026
Posted by: Ghosttales
[This review was collected as part of a promotion.] The galaxy is the best phone it has
Great features
Great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Versatility
on April 13, 2026
Posted by: Sunny25
[This review was collected as part of a promotion.] This phone is so personal to me. As a long time Samsung user, the s25 has been like an homage to all previous galaxy phones I've had. From the customization, to the incredible camera, I have million uses for it. Galaxy Ai's implementation into my academic studies has been incredibly useful. I am able to receive a comprehensive and legible response within seconds about any topic and uts complexities. Overall, my favorite phone model since my old s21+!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
(SAM" Has Always "SUNG)
on April 13, 2026
Posted by: Drew205Detailing
[This review was collected as part of a promotion.] I Love The New Gorilla Glass Feature, My Camera Is Very Convenient When I'm Shoot Content For My Car Detailing Business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The functions are all great. The Galaxy AI is kool
on April 13, 2026
Posted by: BigRed
[This review was collected as part of a promotion.] I use my phone for calls, texts, emails, photos, etc....
It is durable & works awesome
It is durable & works awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25
on April 13, 2026
Posted by: CBENNETT
[This review was collected as part of a promotion.] I basically use this device as a secondary device on my account. So far its held up pretty good surprisingly. I've had absolutely zero issues with anything.
Value
4
Written by a customer while visiting Samsung US