Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,527 Reviews)
Rating breakdown 4,527 reviews
5 Stars
3,572
4 Stars
723
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
4
Samsung s25
on April 13, 2026
Posted by: Dcatt111
[This review was collected as part of a promotion.] Really nice phone. Does what I need it to do i.e. make calls, scrolling Facebook and other apps. Don't use the galaxy Ai not sure what the benefits are of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok I think it needs work
on April 13, 2026
Posted by: Dionne79
[This review was collected as part of a promotion.] I think it has alot of bug in the phone it sometimes runs slow
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hello Dionne79, we appreciate your feedback on your Samsung Galaxy S25. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you adjust the refresh rate and maximize the speed of your device, and troubleshoot any additional frustrations interrupting your usage. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The device works great
on April 13, 2026
Posted by: love2phone
[This review was collected as part of a promotion.] The S 25 works great. The extra feature of Ai is a added bonus.
It is fast operating, long battery life, quick charging, and easy to use
Thaks much Andy
It is fast operating, long battery life, quick charging, and easy to use
Thaks much Andy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best product I've seen from Samsung..
on April 13, 2026
Posted by: ScottyJ
[This review was collected as part of a promotion.] One of the best products ever. I like the features the look and most importantly
How it interacts with my day to day life.
How it interacts with my day to day life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 13, 2026
Posted by: jtcedillo
[This review was collected as part of a promotion.] I chose the Samsung brand nearly 10 years ago, and it has proven to be the best choice when it comes to smartphones. Its Android-based operating system is constantly updated, and I have absolutely no trouble installing apps, regardless of the developer. I also use native applications—such as Samsung Health—that help me maintain a healthy routine; furthermore, the phone's camera and display are spectacular.
I highly recommend this smartphone.
I highly recommend this smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and usability
on April 13, 2026
Posted by: Cessnadude
[This review was collected as part of a promotion.] I loved the new camera and the amazing screen quality, but my absolute favorite feature has to be the galaxy AI just a push of a button and you can control anything anywhere, id recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance, smooth, reliable, love it!
on April 13, 2026
Posted by: Jeanbean
[This review was collected as part of a promotion.] I use my Samsung device every day for everything from streaming shows and music to social media, work, and staying connected. The performance is consistently fast and smooth, even when multitasking or running multiple apps. The battery life holds up well throughout the day, which is important for my busy schedule.
The display is bright, clear, and makes watching videos and browsing enjoyable. I also appreciate how responsive the touchscreen is and how easy the interface is to navigate. The camera takes great quality photos and videos, making it reliable for capturing everyday moments.
Overall, this device fits seamlessly into my daily routine. It’s dependable, user-friendly, and performs exactly how I need it to without lag or frustration. I would definitely recommend it to anyone looking for a reliable and high-performing smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
exceptional upgrade from S21
on April 13, 2026
Posted by: ItsXovi
[This review was collected as part of a promotion.] I hardly use the new Galaxy AI but am beginning to start using the features. phone plays games very well
Value
5
Written by a customer while visiting Samsung US