Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,527 Reviews)
Rating breakdown 4,527 reviews
5 Stars
3,572
4 Stars
723
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
I'M A SAMSUNG GIIRLIE FOR LIFE 💯
on April 13, 2026
Posted by: Sheens
[This review was collected as part of a promotion.] One word " Dependable ". STRONG , STYLISH.
I ONLY WISH IT HAD MORE SPACE BECAUSE I TAKE A LOT OF PICS N VIDEOS ....
I ONLY WISH IT HAD MORE SPACE BECAUSE I TAKE A LOT OF PICS N VIDEOS ....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is sleek and strong
on April 13, 2026
Posted by: Jazzy677
[This review was collected as part of a promotion.] This phone has great features and is indestructible. I had dropped my phone dozens of times. When I picked up the phone, there was no damage and the phone worked. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My amazing phone
on April 13, 2026
Posted by: SadeJoy
[This review was collected as part of a promotion.] I use my phone for everything. Great service. I use it for games as well. Amazing upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung products
on April 13, 2026
Posted by: VeryGood2go
[This review was collected as part of a promotion.] This phone has been awesome, I buy all galaxy products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy ai Samsung 25
on April 13, 2026
Posted by: TinaP22
[This review was collected as part of a promotion.] Galaxy ai i don't really use it. I think the phone is pretty smooth but one feature they need to bring back is where you can take a picture of a item and the smart camera will tell you exactly what it is. I believe they had it on the 23 and they really need to bring it back. The phone is acceptable but I cant wait to for my upgrade to a better phone. I also tried many times to have Google voice recognize my voice but it only lasts a little while. That's why its only getting 3 stars. Samsung needs to fix they're stuff.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey TinaP22, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear that you are pleased with the processing power of your device. If you are looking to be able to identify objects we recommend exploring the Circle to Search feature available on your device. We have provided a link to the complete manual for your device to help you with this and additional features available on your device. We have also shared a link to the Samsung Support Team to assist you with the voice recognition on your device, and any additional questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 13, 2026
Posted by: Coop37
[This review was collected as part of a promotion.] Love my phone does what I need it to the ai is cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Runs out of room
on April 13, 2026
Posted by: JustAGurl80
[This review was collected as part of a promotion.] I use my device for personal use but I have a very busy life as a single mom. I am always getting warnings that my phone is almost out of space. No matter what I uninstall or clean a week letter I get the same error message saying im up to like 94-96% usage and its almost full. If everything is saving to a cloud and I dont have that many apps there has to be an issue. Also, the spell check changes entire sentences and words before you post or send something, often making no sense at all. The battery life is pretty good considering and I do like all the features of the phone.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hey there JustAGurl80, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the storage capacity of your device is to you for keeping the most important photos, videos, and apps on your device. We have provided a link to the Samsung Support Team to assist you with the storage of your device to help ensure you can keep everything you need. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on April 13, 2026
Posted by: VeeBeeBabii
[This review was collected as part of a promotion.] I love the sleek design of my galaxy s25. It has an amazing camera, it's durable, i've literally dropped it across parking lots, and it's still solid.No cracks no scratches. And it has so many other great features.I've had the phone for over a year and I still find new things. The galaxy AI is beyond amazing. At first I was very skeptical, like any time. It offered for me to use it.I was like, no, but now that i've gotten into it.It is the best thing ever.I love it so much.
Value
5
Written by a customer while visiting Samsung US