Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,531 Reviews)
Rating breakdown 4,531 reviews
5 Stars
3,575
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Best phone I've ever owned.
on March 31, 2026
Posted by: samsung0861
[This review was collected as part of a promotion.] I just recently got an S25 through my provider and add it started in my title, this is the best phone I've ever owned. The Samsung AI is the easiest and most accurate that I've had the pleasure to use. The apps and design are above expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is ease to use.
on March 31, 2026
Posted by: Aklupin
[This review was collected as part of a promotion.] I love my Samsung phone. I use it to talk amd text, game, watch movies and listen to music. I also enjoy using the ai features. It makes thinks run smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
UNKNOWN NUMBER BLOCK DOES NOT WORK
on April 1, 2026
Posted by: lsetts
I have a spam caller that calls me 4 to 10 times per day. They use different last 4 numbers each time. I have it set to block unknown numbers so why isn't it working???? It is so annoying to have to do it manually after each call and if you have the option to block unknown numbers then this phone should bee blocking numbers not on my contact list. I will be switching out phones soon. My contract is up soon I will be looking for a phone that actually does what it says it will do. I also contacted TMobile and they could not fix it either
Response from Samsung USBy R&R Team, April 6, 2026
Hi Lsetts, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when specific settings on your device are not functioning as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you through chat to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 1, 2026
Posted by: Evilofdeath
[This review was collected as part of a promotion.] I dont use the ai im not smart enough for my phone anyways but its a great phone without ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on April 1, 2026
Posted by: QueenJJ
[This review was collected as part of a promotion.] I'm really enjoying my new phone. My only problem was not waiting for the 26 to release first lol. I'm loving this phone and all it's features. Things I need and things I never thought I did all in one place. 5 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great.....
on April 1, 2026
Posted by: Marnie1
[This review was collected as part of a promotion.] Love it........ favorite Phone...;.......... ejejejdidjdnnfkff
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Product Overall
on April 1, 2026
Posted by: Parkerm0920
[This review was collected as part of a promotion.] This is the device that I use mainly for communication purposes, such as calling/texting/social media, and research either using Google or AI features like Gemini AI or Galaxy AI. I've had it for a total of 3 years, and it has fared with me very will with most, if not all, of my needs! Out of all the phones I've used in my life, I believe that Samsung phones are the best in terms of quality and longevity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded from end of supported A03S
on April 2, 2026
Posted by: Stpand
[This review was collected as part of a promotion.] Upgraded from end of supported A03S that couldn't run new app. The A25 has no trouble at all! That may be the Galaxy AI (which is predicting what I am writing as I'm typing) or just a better processor but either way it's a big improvement. Samsung Smart Switch worked quickly and flawlessly.
Value
4
Written by a customer while visiting Samsung US