Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,532 Reviews)
Rating breakdown 4,532 reviews
5 Stars
3,576
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
4
Nice phone
on March 30, 2026
Posted by: Android98765
[This review was collected as part of a promotion.] The S25 is a very nice phone. Not bulky or too heavy. Would have given it 5 stars but, it has a tendency to change words I type. This is an annoying problem. I don't use the AI feature therefore cannot comment on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is very disappointing
on March 30, 2026
Posted by: Abelp01
[This review was collected as part of a promotion.] It lacks the ability to reduce the amount of rings. Right now it won't reduce beyond 7 rings. This is a problem for me as I don't pick up unless I know the caller.
The selection of rings are paltry. Using the same rings with tonal variations.
The ability to set a ring to a number doesn't work long-term. I have a Star Wars ring for a friend, but it's used the Nutcracker Suite since the Holidays. I didn't set it up for that number.
Overall a disappointing product.
The selection of rings are paltry. Using the same rings with tonal variations.
The ability to set a ring to a number doesn't work long-term. I have a Star Wars ring for a friend, but it's used the Nutcracker Suite since the Holidays. I didn't set it up for that number.
Overall a disappointing product.
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi Abelp01, thank you for your feedback on your Samsung Galaxy S25. We know how disappointing it can be when your device is not operating in ways you would prefer or expect every day. We have provided a link to the complete manual to help you with all available settings with your device. We have also shared a link to the Samsung Support Team to assist you if the settings are not changing as you are setting them, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Mike2walnuts
[This review was collected as part of a promotion.] Phone is used for work and yes I will use Ai on the phone to help with pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera features and the live photo view
on March 30, 2026
Posted by: Kittkatt777
[This review was collected as part of a promotion.] I love the Samsung health. Its very great when paired with a watch. Helps track everything from sleep to eating habits and water intake. THE GALAXY AI is great because it always answers every question and has in fact turned me into a super hero on several occasions thanks for my kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its great phone
on March 30, 2026
Posted by: Chubbers1
[This review was collected as part of a promotion.] I use it for work and games it works for all my need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has good features
on March 30, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I use my galaxy for calls, text, music,videos,games,movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works flawlessly.
on March 30, 2026
Posted by: Race2win
[This review was collected as part of a promotion.] This device wworks all the time and has good battery life. I use it for everything now, music, videos, mail, and sports teams tracking. It has never failed me. Now starting to use galaxy ai which is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great phone
on March 30, 2026
Posted by: Massphone
[This review was collected as part of a promotion.] The phone is working fine. I just traveled to Key West, New Orleans, Tampa, Mississippi and I had no concerns with phone use.
Value
4
Written by a customer while visiting Samsung US