Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,532 Reviews)
Rating breakdown 4,532 reviews
5 Stars
3,576
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Great product easy to use features
on March 30, 2026
Posted by: Km1963
[This review was collected as part of a promotion.] Great product easy to use features, Love the Galaxy AI. I've never been happier with a new phone. Thanks Samsung!
Thank Kat M
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Product Review
on March 30, 2026
Posted by: MoMoMy
[This review was collected as part of a promotion.] I am a smaller female and the size is perfect. I have yet to unlock everything my phone does and enjoy finding new features and tricks. I promise you wont find a better option! Galaxy AI is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S phones are my favorite
on March 30, 2026
Posted by: AkaSlick
[This review was collected as part of a promotion.] I've always preferred the galaxy s phones over any other phones. Now it's got Galaxy AI and it is so useful! I also really LOVE the camera on this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 is a great step up from the S24.
on March 30, 2026
Posted by: Sugata
[This review was collected as part of a promotion.] AI improvements are a plus and the camera has been updated to take better pictures and video with AI assistance. There is more ram and better fps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performs well in rural areas.
on March 30, 2026
Posted by: Lucky4me
[This review was collected as part of a promotion.] Limited usage of AI features trying to "teach an old dog, new tricks" As in 87 years old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not stable
on March 30, 2026
Posted by: alligatorgar
[This review was collected as part of a promotion.] Home screen changes.
Game apps install without permission.
Not worth the price.
Game apps install without permission.
Not worth the price.
Value
2
Response from Samsung USBy R&R Team, April 2, 2026
Hey there Alligatorgar, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when your device is not maintaining the settings or operating as expected. We have provided a link to the complete manual to help you adjust the settings to your needs. We have also shared a link to the Samsung Support Team to assist you in those instances where the settings are seemingly changing without prompt. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on March 30, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I just love my phone I play a lot of games and the storage on it is great haven't had to delete anything and it is easy to use love the layout of it and I love looking things up and the galaxy Ai it's great I just push a button and ask a question and there it is like recipes and on how to fix thing and where to buy the Ai makes my life a little more simple and I just love my phone and can't wait to upgrade my phone to the 26 ultra . Samsung phone is the only phone I will ever buy Samsung makes the best phones in my opinion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sansung S25 Blue
on March 30, 2026
Posted by: 209hawk
[This review was collected as part of a promotion.] Nice lite phone,very reliable. Takes good pictures.
Value
5
Written by a customer while visiting Samsung US