Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,533 Reviews)
Rating breakdown 4,533 reviews
5 Stars
3,577
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Samsung galaxy s25
on March 28, 2026
Posted by: Galaxy25
[This review was collected as part of a promotion.] I got this phone not long after it was released cause I needed a new phone an this was the one I had been wanting since I first seen an ad about it. It has lasted me thru some tough times an I use galaxy AI an chat gpt every single day whether I'm at home or work or in the car going to an from somewhere an it has really proven to be very helpful. I use Galaxy AI for everything I do whether it's working on a project at home or looking up something for work an it has helped me tremendously in times of need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device have great features
on March 28, 2026
Posted by: Jemar12
[This review was collected as part of a promotion.] Features i really like about the s25 would be the AI superiority that it has over may devices nowadays, its fast for gaming and multi tasking app, its battery life is great, I only charge my phone about 2 time a day, most time 1 but overall I love this device and I recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about my S25!!
on March 28, 2026
Posted by: Firered1113
[This review was collected as part of a promotion.] So I admit I'm always on time when it comes to upgrading my phone but I can say that I have been a dedicated Samsung user for a very long time. My kids talked me into getting an I Phone at first and I literally had it 2 days accidentally dropped it off my lap and it broke glass shattered and I couldn't believe it, how did I let them talk me into that and from that day forward I have only owned a Samsung. They are durable, easy to use and navigate through, the camera quality has always been amazing, the Galaxy AI has been my best friend and go to for almost any and every question or suggestion I need. When people ask me what phone do I have I make sure to say a Samsung Galaxy s25 and proceed with informing them of all the reasons why Samsung Galaxy phones are the best when looking for a reliable, durable quality packed product that won't break the bank and when I'm finished telling them all the reasons they need to get a Samsung they always ask me if I'm working for Samsung because I promote the heck out of them..Lol.. If i could make a promotion commercial I definitely would but I just know an amazing product when I have one soUnless you take the time to explore your Samsung phone and learn about all the amazing things it can do and has to offer you then your truly not getting the full benefits and amazing ways the Samsung galaxy works and using it to its full beneficial potential. If you don't have nor ever have had a Samsung Galaxy phone then your truly missing out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on March 28, 2026
Posted by: Danny44
[This review was collected as part of a promotion.] Way better then an i phone. The sound pixels, the memory that the device provides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy girl
on March 28, 2026
Posted by: LovemyS25
[This review was collected as part of a promotion.] I absolutely love my galaxy S25, this my 3rd or 4th galaxy phone...the AI is phenomenal, opening apps is so easy, updates are done efficiently and I look forward to my next purchase. Thank you for your service and support
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't like glitches
on March 28, 2026
Posted by: Tylaw2218
[This review was collected as part of a promotion.] BATTERY DRAINS FAST DROPS, CALLS AND OVERHEAT. And very slow performance
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Tylaw2218, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand how frustrating it can be when your device is not operating as intended. We have provided links to resources to help you with the battery life, temperature, calls, and speed of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience these matters, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has amazing features.
on March 29, 2026
Posted by: Winter
[This review was collected as part of a promotion.] This Phone is really useful beyond any measures, I mainly use it for my school and it helps me and my tasks to make it more easier, especially in the photography side of the phone and believe me it does wonders. I use it for gaming and its features are incredible that you can seamlessly game without worrying of FPS dropping
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 is an Amazing phone. It's Perfect!
on March 29, 2026
Posted by: jubalisthedev
[This review was collected as part of a promotion.] The Galaxy AI is really smart on the Galaxy s25. With the help of the galaxy AI I was able to learn. So much more than I ever Imagined!
Value
5
Written by a customer while visiting Samsung US