Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,519 Reviews)
Rating breakdown 5,519 reviews
5 Stars
4,318
4 Stars
914
3 Stars
193
2 Stars
44
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Extremely responsive
on June 29, 2026
Posted by: Breadloaf
[This review was collected as part of a promotion.] I upgraded from an S21 5g to an S25 recently. Besides the fact things run faster, the newer features for call screening and the camera have been much needed improvements. The battery life could be longer but it lasts nearly all day with moderate use. Overall it's a sturdy device I'll be using for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on June 29, 2026
Posted by: Animalsrnicer
[This review was collected as part of a promotion.] I love my phone. It makes life easier. If the battery lasted longer it would be perfect. Other than that it is amazing. I love the cameras. And the features keep getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 29, 2026
Posted by: Babakids
[This review was collected as part of a promotion.] This phone is so good I love everything about it the game's on this phone are so good I am so happy with this phone I keep the phone with me at all times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 29, 2026
Posted by: Lettuce
[This review was collected as part of a promotion.] This phone has helped me throughout the year that I have owned it. It has an amazing camera and I use it to take photos every single day and this phone is very fast. I use galaxy ai in my gallery somtimes to erase background audio or cut somthing out from a photo and its a very useful tool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is what I needed
on June 29, 2026
Posted by: Peonyoing
[This review was collected as part of a promotion.] Galaxy ai along with this phone have been a great addition to my everyday life. From using the Ai for things like photo editing to phone call transcript. The phon it self is fast even though it's the base model it does everything I want.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product is slow
on June 29, 2026
Posted by: Nothappywithsamsung
[This review was collected as part of a promotion.] Features are not up to what i expected not happy with product but stuck with it. Hate having it.
Value
2
Response from Samsung USBy R&R Team, July 1, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not aligning to your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate for higher speeds with your device. We have also provided a link to the Samsung Support Team to assist you if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
great phone with great feautres
on June 29, 2026
Posted by: NomadinKentucky502
[This review was collected as part of a promotion.] This is an amazing phone I use the Galaxy AI function to research and learn about all sorts of things and products. It helps with my shopping and my writing I wish I could go the ultra because I really like the pen said that I have no complaints
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast intuitive good camera, just wish I had gotten
on June 29, 2026
Posted by: Nerdplay64
[This review was collected as part of a promotion.] Just start fiddling with ai seems faster than ai response?
Value
5
Written by a customer while visiting Samsung US