Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,432 Reviews)
Rating breakdown 5,432 reviews
5 Stars
4,266
4 Stars
907
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
3
Great features, bad software unoptimized
on August 19, 2025
Posted by: Dogsonpro99
[This review was collected as part of a promotion.] Galaxy AI is really good compared to other manufacturers. One ui really needs a change very unoptimized and bloated. And the camera needs to be upgraded specially the low light performance
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hello Dogsonpro99, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear you are happy with the enhanced features of Galaxy AI. We have provided a link to the manual for your device to help you with the additional features of One UI to help you align the settings to your preferences. We have also shared a link to an article to help you with the camera settings. Lastly, we have provided a link to the Samsung Support Team if you continue to experience frustration with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best.
on August 19, 2025
Posted by: Vacationatwork
[This review was collected as part of a promotion.] The phone is fast and works wonders. The camera is incredible and captures fantastic detail. Galaxy AI is a huge help when balancing work and home. It helps with being able to navigate through galaxy apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and easy to use
on August 19, 2025
Posted by: Rutilia
[This review was collected as part of a promotion.] Galaxy ai is incredibly accurate and the features on this device is impecable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 19, 2025
Posted by: Deedee
[This review was collected as part of a promotion.] I'm getting ready to get the 25+ but this one is better than all the other ones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 19, 2025
Posted by: Poseyrosie
[This review was collected as part of a promotion.] I actually, truly love this phone. I held onto my LG G8 for far too long in fear of getting a new Android but now I wish I would have done it sooner because this phone is amazing. Exceeded my expectations. I especially love the Galaxy AI feature. Super helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 19, 2025
Posted by: Captgiggles
[This review was collected as part of a promotion.] I've always loved Samsung Galaxy phones , I recently upgraded from the 21 to the 25. It's a huge difference, faster on the internet, playing games, picture quality is fantastic. Easy to transfer info from old to new phone, battery life is definitely night and day. Still getting used to AI, but I'm sure I'll get used to it. Takes me awhile to adapt to new things. Thank you Samsung for making amazing phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and it wasn't even that expensiv
on August 19, 2025
Posted by: HIGHLYFAVORED
[This review was collected as part of a promotion.] I use it for everyday use and I take alot of pictures. Ai is extremely helpful when I want to tweak the photo. And I love the slow motion videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A daily driver worth investing in
on August 19, 2025
Posted by: DisasterSwordsdance
[This review was collected as part of a promotion.] This phone was a very nice surprise. I was originally concerned that from the marketing, the basic functions of this phone would be neglected in favor of tacking on the Galaxy AI gimmick, but after just a few hours, my fears were alleviated. The phone is extremely performant and has handled a few tumbles no sweat already. I can't imagine going back.
Value
4
Written by a customer while visiting Samsung US