Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,433 Reviews)
Rating breakdown 5,433 reviews
5 Stars
4,267
4 Stars
907
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
3
I'm not impressed with the device at all.
on August 19, 2025
Posted by: Aprilshowers
[This review was collected as part of a promotion.] The battery life is horrible! It has a lot of glitches! Overall I couldn't be less impressed with a phone! I've never had a phone that was the lastest phone out that I disliked this much!
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hello Aprilshowers, thank you for your feedback on your Samsung Galaxy S25. We know how important your phone is to you every day, and we would love to help you resolve your frustrations, and have the best possible experience with your device. We have provided links to a few articles to help you with the battery life of your device. We have also shared a link to the Samsung Support Team to assist you with the determining the root cause of the glitches you mention and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] When I first purchased the phone I never knew about developer options the phone became super fast after I've been using this phone for one work I can take notes faster and document data by just talking to my phone the best part is that you can also have some fun with this phone I take alot of pictures one thing about this phone is it has Galaxy Ai witch let's me make some of the most insane pictures or gifs I can turn pictures into stickers Ai is on another level the features on it are endless I can simply crop a photo and turn it into a live video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25
on August 19, 2025
Posted by: Kaitygirl
[This review was collected as part of a promotion.] The Galaxy S25 is fast, compact, and has a bright, beautiful screen. The camera takes great photos, battery life is decent, and the AI features are surprisingly useful. Overall, a really solid phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Does what I need and more
on August 19, 2025
Posted by: Trayer
[This review was collected as part of a promotion.] I don't use my phone for anything too complicated. It takes wonderful pictures. Streaming is always smooth and crisp. The security features are also great. I feel as if my personal info is safe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 19, 2025
Posted by: Gravity94
[This review was collected as part of a promotion.] This product is smooth fast and galaxy AI is on point
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy S25 it's small but with a punch
on August 19, 2025
Posted by: OldSchool
[This review was collected as part of a promotion.] I love it it's very fast I play on line games very fast it small with a punch i can't wait for one ui 8 see how that would work i recommend this S25 to friends and family and on top of the galaxy Ai it's very handy and awesome to have on hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on August 19, 2025
Posted by: LoveMyAndroid
[This review was collected as part of a promotion.] I love my phone. When I upgraded to my phone, I chose something smaller to be able to hold with no issues. It is perfect for my hands and grip. The camera quality is what gets me all the time. Picture are amazing, video quality is amazing. I can go to a concert and take photos and video and be able to share with family and friends and it won't be grainy. I will not change change my Andrfor anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on August 19, 2025
Posted by: Grammy
[This review was collected as part of a promotion.] Galaxy AI Unsure how to use much of the benefits. Love the phone overall.
Value
4
Written by a customer while visiting Samsung US