Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7 out of 5
4.7
(5,552 Reviews)
Open Ratings Snapshot
Rating breakdown 5,552 reviews
5 Stars
4,345
4 Stars
920
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
4 out of 5
4
Great phone overall and LOVE the color
on September 8, 2025
Posted by: Vanessa
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Love the color of the phone. It feels great in the hand and very light weight. Initial setup took way too long. Please have mercy and simplify setup. I miss the days when I could simply insert sim chip and dial.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 9, 2025
Hey there Vanessa, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are so pleased with the usage and feel of your device in your hand. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Happy with my new S25 galaxy
on September 7, 2025
Posted by: KittyBrasil
[This review was collected as part of a promotion.] I am happy with my new S25. The best part is how incredibly light it feels in my hand. It's like holding a feather, honestly! And let me tell you, this thing is lightning fast. Apps open instantly, and everything runs super smoothly. I was a bit hesitant at first, but I'm so glad I took the plunge and bought it. I'm not sure why anyone would buy anything else. It's the best phone I've ever owned, for sure.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there KittyBrasil, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are so thrilled with the usage of your new device, and the feel of the phone in your hand. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Repeat Buyer Highly Recommend
on September 6, 2025
Posted by: Kris
from Alabama
Expertise:Expert
Verified Purchase:Yes
I always buy Samsung phones. The products never fail
Response from Samsung USBy R&R Team, September 12, 2025
Hey Kris, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are just as pleased with this new device as you have always been with devices before. We have provided a link to the manual to help you with additional features of your device, and to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth The Upgrade
on September 5, 2025
Posted by: Mike
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Without quoting technical specifications, the performance and improved features of the S25 are worth the move to upgrade. Fast charging time, smoother scrolling and a more responsive interface, are all desirable attributes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Unlocked
on September 5, 2025
Posted by: Hector
from Katy, TX.
Expertise:Intermediate
Verified Purchase:Yes
The best phone I ever had in the last 5 years. Super fast, super smooth, not cluttered with all those apps cell phones companies put into it. Best of all if you are like me that just want things your way, this is the phone for you. You can customize it your way just like I did mine. You will not go wrong with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Hector, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are finding this to be the best phone you've had in year, and finding it to be so easy to customize to your preferences. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, stylish
on September 3, 2025
Posted by: Brenna
from Nevada
Expertise:Intermediate
Verified Purchase:Yes
Stylish and similar to my galaxy 21. Enjoying it so far.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 perfect for my to go phone
on September 3, 2025
Posted by: Rina
Verified Purchase:Yes
I bought the galaxy S25 because my galaxy flip z6 broke, the screen went black and wouldn't turn on. So I kinda move back in to a single piece phone instead of flip phone. I picked the color coral red, it's pretty and like that it's not too big and not too small just perfect for my hands. Other feature that I also like is that it allows you to have a finger or thumb print for unlocking the phone. Camera is great as always and the battery life too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for personal and business use
on September 3, 2025
Posted by: stmapman7
[This review was collected as part of a promotion.] I primarily use my phone for personal use, mostly either talking on the phone with family and at other times, professional use. I also use this phone for playing games occasionally and have fun navigating through the app platform.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2025
Hey Stmapman7, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are so pleased with the capabilities of your device for your usage needs. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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