Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,556 Reviews)
Rating breakdown 5,556 reviews
5 Stars
4,348
4 Stars
920
3 Stars
195
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
4
S25 reveiw
on October 7, 2025
Posted by: SamsungUser
[This review was collected as part of a promotion.] The Samsung Galaxy S25 builds on Samsung’s flagship legacy with a refined design, smooth 120 Hz AMOLED display, and strong all-around performance powered by the Snapdragon 8 Elite for Galaxy chip. It feels fast, efficient, and compact without sacrificing premium quality. The camera system—featuring 50 MP main, 12 MP ultra-wide, and 10 MP 3× telephoto lenses—captures vibrant, detailed shots in most conditions, though it still struggles a bit in low light and high-zoom scenarios. Battery life is solid for daily use, and while the 4,000 mAh capacity and 25 W charging aren’t groundbreaking, they’re reliable.
What really sets the S25 apart is Galaxy AI, Samsung’s growing suite of built-in smart tools. It helps streamline daily routines—summarizing notes or readings for school, organizing work schedules, and generating morning “Now Briefs” with reminders, weather, and tasks. For gaming and streaming, AI features like background noise reduction, smart video editing, and instant translations add subtle but useful improvements. Fitness tracking also feels more personalized, syncing data from your Galaxy Watch to suggest workouts and monitor recovery. While some features depend on an internet connection and regional support, Galaxy AI makes the phone feel more like a true personal assistant. Altogether, the S25 is a polished, capable flagship that blends performance, smart software, and long-term reliability into one sleek package.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on October 7, 2025
Posted by: Lucy52
[This review was collected as part of a promotion.] I'm not good at expressing myself in words but I will use Ai and it organizes what I want to say
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Lucy52, we appreciate your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are having such a great experience with your device, and finding the features of Galaxy AI helpful in organizing your thoughts so clearly. We have provided a link to the complete manual to help you with additional features of Galaxy AI, and to the Samsung Support Team to assist you if any questions come up during your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I never had a good phone because of my work ,but
on October 7, 2025
Posted by: Jr3cow
[This review was collected as part of a promotion.] Its the best thing in market it fast in wed search and it's capabilities is far beyond.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Jr3cow, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so happy to hear how happy you are with the usage ofyour device every day. We love that you are finding so many amazing features and use cases for your new phone. Please, reach out to us again if you ever have questions or wish to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Top end processor, high-end phone great for gaming
on October 6, 2025
Posted by: Marioeedfgh
[This review was collected as part of a promotion.] What else can I say, best phone out there in its class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxys25
on October 6, 2025
Posted by: Wyrock1990
[This review was collected as part of a promotion.] Galaxy ai is great it has so many new features and makes life games and daily living g much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ABSOLUTELY BEST s series phone
on October 6, 2025
Posted by: JenLee
[This review was collected as part of a promotion.] My Samsung s25 is my favorite. Clean, smooth & simple UI. It is a beautiful and sophisticated product without breaking the bank! So many customizable options & updated software makes this phone a tough competitor against any Android out there. Camera is top notch, latest features and modification options also. Samsung s25 has exceeded all others expectations! "Galaxy AI" feels as though I have my own personal assistant with me 24/7. The "Galaxy AI" has been excellent for assisting with online searches, inquiries and even customizing my phone! Amazing "Galaxy AI".New favorite found. I highly recommend this product to all my friends and family, to anybody who is looking for the best with a friendly price tag. Thank You, Samsung. Keep up the superb work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy
on October 6, 2025
Posted by: LLaney
[This review was collected as part of a promotion.] This is very user friendly. Love the camera and the clarity. The screen is great quality. Use my phone for personal and for work. Love the fingerprint ID for signing into phone and for apps. Makes it an awesome security feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small form factor huge performance
on October 6, 2025
Posted by: Ruinedseed
[This review was collected as part of a promotion.] I used to be part of the samsung mobile insights program years ago and havent had a galaxy device in a few years. I decided to give up my pixel and jump back into a galaxy as I had for years prior. Galaxy ai and the snapdragon elite chipset had completely blown me away. I love the size and screen quality, the build quality is top notch and you have amazing support behind the device I even purchased the extended coverage! 10/10 for this device it does everything and more for a device of this size.
Value
5
Written by a customer while visiting Samsung US