Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,564 Reviews)
Rating breakdown 5,564 reviews
5 Stars
4,356
4 Stars
920
3 Stars
195
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Posted by: Grady
Verified Purchase:Yes
It seems that the S25 has a downgraded screen from previous models. The screen scratches easily. In less than a month the screen developed a deep scratch from normal use. I had a S21 for 4+ years and never had a scratch. Additionally, this screen is a dust magnet. Anytime I take it out of my pocket the screen has dust all over it.
Response from Samsung USBy R&R Team, December 1, 2025
Hey Grady, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know how important your phone is to you every day, and wanting the peace of mind that comes with the assurance of durability. We do have screen protectors available for your device to help provide this peace of mind, and assist with the dust you mention experiencing with your phone. We have provided a link to the Samsung Support Team to assist you if you have questions about available accessories. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S25 w/amazing Galaxy AI features!
on November 29, 2025
Posted by: SandysS25
[This review was collected as part of a promotion.] I absolutely love my new Galaxy s25 in silver! I've had the watch seven for sometime now, but did not have a Galaxy phone to pair well with it. I am now able to utilize the full features of the watch with the s25! I'm especially excited about the health features and sleep apnea and monitoring features! Being able to utilize the Galaxy AI features within the watch, phone and tablet! What a Godsend! The new Galaxy AI features work amazing with anything in relation to writing, no taking, photo editing, transforming images, etc! Galaxy AI intelligence level is far above any AI I have used thus far! Thank you Samsung for your amazing Technologies!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world!
on November 28, 2025
Posted by: DIVINEFIRE
[This review was collected as part of a promotion.] My first S series I've ever owned, and I love it. Im used to bigger heavier phones, but this is perfect for me! Love Galaxy AI, took me a minute to get used to its features, but its pretty cool all around. Has a crap ton of room for apps, pictures(even when I don't move all over to the cloud). I have an A15, granted its a larger screen, its no where near as sleek and fast as this model! Would definitely recommend to anyone new to android devices!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly resistant
on November 27, 2025
Posted by: valeghan
[This review was collected as part of a promotion.] Almost 3 years using this phone and it still works as the first day. It is fast, durable, reliable. Battery last a little less than before but it still last all the day using it normally.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone for your everyday needs.
on November 27, 2025
Posted by: Michael93
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an excellent phone for everyday use because of its speed and battery life. The quality of the pictures taken with the camera is better than most and that also applies to taking pictures quickly at a dusty job site. The AI features are not hype, and instead, they can help you be more productive and efficient thereby saving you time, especially if you own a landscape company. It's essentially like carrying around a small assistant with you everywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S phone user for over 7 years
on November 26, 2025
Posted by: Galaxy4ver
[This review was collected as part of a promotion.] I have been a Galaxy S phone user for over seven years. I started with the Galaxy S10e and have continued to upgrade my phone since then, and I love it. I use it for everything, from playing games on Facebook to streaming videos on YouTube. I take it everywhere. When my computer doesn’t work, I can always rely on my phone to complete tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best value phone
on November 26, 2025
Posted by: Vbk506
[This review was collected as part of a promotion.] Best value phone worth it, very good camera worth the price
Value
5
Written by a customer while visiting Samsung US
Posted by: Veskoteque
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Upgraded my S22 to S25 in hopes for a better battery life. Let's see how long does it last.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, November 26, 2025
Hey Veskoteque, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall pleased with the usage of your new device, and the enhanced battery life. We have provided a link to the complete manual to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US