Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,431 Reviews)
Rating breakdown 5,431 reviews
5 Stars
4,265
4 Stars
907
3 Stars
186
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Love Samsung
on December 2, 2025
Posted by: CClOVESamsung
[This review was collected as part of a promotion.] This phone is spot on!! Love ❤️ it. Though they keep making new phone, I do like this one..
Value
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi there CCIOVESamsung, we are grateful for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are loving your new device. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 2, 2025
Posted by: Loveship
[This review was collected as part of a promotion.] Nice, smooth and operatable. Love the snapdragon, which makes me snappy
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hi Loveship, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how fast and smooth the usage of your device has been for you thus far. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung 25 review
on December 1, 2025
Posted by: Samfan1960
[This review was collected as part of a promotion.] Bought my new Galaxy 25 cell about a month ago. I traded in my A53 to upgrade. I chose the 256 model. Wow love it super fast no annoying buffering. Really impressive video quality, still learning how all the features and apps work. If your thinking go for it I'm very happy I did.
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hey Samfan1960, thank you for sharing your feedback on your Samsung Galaxy S25. We are so happy to hear that you have been so initally pleased with the setup and usage of your device. We have provided a link to the full manual for your device to assist you with your exploration and alignment of settings to your preferences. We have also shared a link to the Samsung Support Team if you have any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 1, 2025
Posted by: Hellotoyoutoday
[This review was collected as part of a promotion.] The Galaxy AI portion is very handy and the phone is very fast and it has a great camera too.
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hey Hellotoyoutoday, we appreciate your feedback on your Samsung Galaxy S25. We love hearing that you are finding this device so great, the speed to be amazing, and so many useful features for with Galaxy AI. We would love to hear from you in the future any time you have questions or wish to provide further feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S25 w/amazing Galaxy AI features!
on November 29, 2025
Posted by: SandysS25
[This review was collected as part of a promotion.] I absolutely love my new Galaxy s25 in silver! I've had the watch seven for sometime now, but did not have a Galaxy phone to pair well with it. I am now able to utilize the full features of the watch with the s25! I'm especially excited about the health features and sleep apnea and monitoring features! Being able to utilize the Galaxy AI features within the watch, phone and tablet! What a Godsend! The new Galaxy AI features work amazing with anything in relation to writing, no taking, photo editing, transforming images, etc! Galaxy AI intelligence level is far above any AI I have used thus far! Thank you Samsung for your amazing Technologies!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this world!
on November 28, 2025
Posted by: DIVINEFIRE
[This review was collected as part of a promotion.] My first S series I've ever owned, and I love it. Im used to bigger heavier phones, but this is perfect for me! Love Galaxy AI, took me a minute to get used to its features, but its pretty cool all around. Has a crap ton of room for apps, pictures(even when I don't move all over to the cloud). I have an A15, granted its a larger screen, its no where near as sleek and fast as this model! Would definitely recommend to anyone new to android devices!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly resistant
on November 27, 2025
Posted by: valeghan
[This review was collected as part of a promotion.] Almost 3 years using this phone and it still works as the first day. It is fast, durable, reliable. Battery last a little less than before but it still last all the day using it normally.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone for your everyday needs.
on November 27, 2025
Posted by: Michael93
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an excellent phone for everyday use because of its speed and battery life. The quality of the pictures taken with the camera is better than most and that also applies to taking pictures quickly at a dusty job site. The AI features are not hype, and instead, they can help you be more productive and efficient thereby saving you time, especially if you own a landscape company. It's essentially like carrying around a small assistant with you everywhere.
Value
5
Written by a customer while visiting Samsung US