Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,375 Reviews)
Rating breakdown 5,375 reviews
5 Stars
4,222
4 Stars
895
3 Stars
185
2 Stars
39
1 Star
34
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Love my phone
on August 10, 2026
Posted by: Kelly1979
[This review was collected as part of a promotion.] I like for my phones to last a long time, that's why I chose the Galaxy S25. I have always had a good experience with this line of phones. Theyre durable, reliable, fast and have great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Galaxy
on August 10, 2026
Posted by: ValTurn
[This review was collected as part of a promotion.] I chose Samsung products every time love them. I have the phone , watcear buds. and earbuds. Easy to use and all work well together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone Upgrade So Far
on August 10, 2026
Posted by: TechLover
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could keep up with everything I do throughout the day, and it has quickly become one of my favorite devices.
The camera is one of the biggest highlights for me. I use it for everyday photos and videos, and I really appreciate how sharp and detailed the pictures look. The zoom is also incredibly useful when I want to capture something from farther away without having to physically get closer.
I also use the S25 Ultra for streaming, browsing, staying organized, and keeping up with work throughout the day. The large, bright display makes watching videos and viewing photos especially enjoyable, while the overall performance feels fast and responsive when switching between apps.
Another feature I really enjoy is the S Pen. I can use it for quick notes, editing, and other everyday tasks without needing to carry anything extra. The phone also has a premium feel in my hand, and the battery easily fits into my daily routine.
Overall, the S25 Ultra feels like a phone that was designed for people who want great cameras, a beautiful display, strong performance, and useful features all in one device. I’m very happy with my choice and can see myself using it for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Personalization is here
on August 10, 2026
Posted by: Danker2
[This review was collected as part of a promotion.] I chose the s25 because of all the personization you can do. Anything you can think of you want to do to your phone it's here.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on August 10, 2026
Posted by: DisappointedWithS25
[This review was collected as part of a promotion.] I had to upgrade my Galaxy S10 as it was not longer supported. It was a wonderful phone, used it for years with no problems. I chose the S25 as my new phone and am quite disappointed. It no longer charges via the USBc plug, and people can no longer hear me unless I use speaker phone. I've only had this phone for 10 months and would not recommend it.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the microphone of your device for your phone calls. We have also provided a link to the Samsung Support Team to help you review all options available to you to resolve the frustration with your charging port. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Choice!
on August 10, 2026
Posted by: Princesse
[This review was collected as part of a promotion.] I’m so happy with my S25 I chose! It’s a wonderful phone with great features, a beautiful design, and excellent performance. I’m very happy with my choice and would definitely recommend it. 5 stars i love all my Samsung items
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone great ai assistance
on August 10, 2026
Posted by: N82026
[This review was collected as part of a promotion.] All around great phone has great features.Great, a I assistant works.Great for watching videos, movies, plenty of power for playing games camera is good very clear pictures even in low light or at night.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 10, 2026
Posted by: Imaginethat
[This review was collected as part of a promotion.] I am so glad I finally decided to upgrade my Galaxy S9, and happy I chose the Galaxy S25 with which to do it.
This phone is super fast, switches seamlessly between apps, the built-in AI photo editor is awesome... It makes me wonder why it took me so long to replace that old, but slow and reliable, phone.
Oh, and I rarely get on my desktop computer any longer, because I can do pretty much anything from the S25!
Value
5
Written by a customer while visiting Samsung US