Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(4,536 Reviews)
Rating breakdown 4,536 reviews
5 Stars
3,580
4 Stars
724
3 Stars
156
2 Stars
35
1 Star
41
87%of customers recommend this product.
(
139 out of
159)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
I think my phone is smarter than I am
on June 26, 2025
Posted by: Love2catalina
[This review was collected as part of a promotion.] I've had my phone for over a month and still find amazing things Every day, the galaxy AI capabilities with Gemini and the assistant i spend every day learning from Google.
I'm studying at the stock market. And anything I want to know All I have to do is ask
I'm studying at the stock market. And anything I want to know All I have to do is ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 for gaming
on June 26, 2025
Posted by: Honchojose
[This review was collected as part of a promotion.] Samsung has one of the best screens I have seen, this 120hz fresh rate makes gaming on the phone alot better and smoother
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I JUst get this product and is very easy
on June 26, 2025
Posted by: greattouse
[This review was collected as part of a promotion.] I just get this device and the IA I did not try it yet. Is going to be the first time I going to use it. I think is going to be interesting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There are a lot of different features
on June 27, 2025
Posted by: HarleyQuinn
[This review was collected as part of a promotion.] I'm still learning the Galaxy AI. From what I've learned so far it is awesome. Absolutely love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on June 27, 2025
Posted by: Lovemusic
[This review was collected as part of a promotion.] I love my new s25 I am very happy with my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does exactly what I need it to do
on June 27, 2025
Posted by: Redthehed01
[This review was collected as part of a promotion.] I'm a stroke victim and only have use of one hand and this phone with all the Galaxy AI features it's perfect and make my life so much easier THANK YOU
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 features
on June 27, 2025
Posted by: Galthatlovessports
[This review was collected as part of a promotion.] One of the features I like about the Galaxy S25 is the camera and the AI feature. One thing I did not like was the preloaded Google Messenger. I have always had Samsung phones and was not aware of the integration of the Google messenger system. Samsung informed me that Samsung messenger was still available, but Google Messenger was now the primary message system. This new system appears to not have a trash feature, meaning once texts are deleted, they are gone, which is problematic in nature.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nowshad
from West New York, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Battery seems draining out pretty quickly and it takes longer time to charge the phone. For instance, if the battery charge is at 80% for charging 20% it takes more than 30 mins. I used to use A15. the charging was pretty fast for that device
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hi there Nowshad, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not meeting your expectations. We have provided links to articles to help you maximize the charging speed and battery life of your device. We have also provided a link to the Samsung Support Team if this experience continues, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US