Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Average customer rating
4.7
(5,545 Reviews)
Rating breakdown 5,545 reviews
5 Stars
4,340
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB (Unlocked) - Icyblue
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Camdino11
[This review was collected as part of a promotion.] The Galaxy AI feature are a great addition to the Galaxy series. AI erase is a very useful tool for getting rid of people or other things out of your picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product had great features.It rarely everlags
on April 27, 2026
Posted by: Killa350z
[This review was collected as part of a promotion.] The samsung works great for streaming the same for music, gaming and streaming and the same music.At one time can handle it all very, very solid
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phone
on April 27, 2026
Posted by: Kitkat
[This review was collected as part of a promotion.] Love the clarity of the photos and videos. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have the S24 128GB but I love it
on April 27, 2026
Posted by: bk1vgkid
[This review was collected as part of a promotion.] I have the S24 and I still use it today. It works great and I love it to death. I want to get the latest Samsung when I get a new job and hopefully get the 1TB one and just keep the watch I got which is the Galaxy 6 I got for free ir get the new Galaxy 8 I guess? I love Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Happy until I was not
on April 27, 2026
Posted by: Dingbat
[This review was collected as part of a promotion.] I have been very happy with my Galaxy phone especially finding the Galaxy AI Gemini, such a great experience with my first time. But recently I have felt less secure and having to be forced to use the Google text app is unsatisfactory . The whole Google app feels vulnerable and I would rather stick with my Galaxy text app.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi there Dingbat, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when features you use frequently have been changed to something you may not be familiar with initally. We have provided a link to the complete manual to help you with the change to the messaging app on your device. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this upgrade
on April 27, 2026
Posted by: LadyNiqua
[This review was collected as part of a promotion.] I use my Samsung device every day for a variety of purposes, both personal and professional. For work and school-related tasks, I rely on it to check emails, manage my calendar, communicate through messages and video calls, and access important documents on the go. It helps me stay organized and productive throughout the day.
For entertainment, I frequently use my device for streaming shows and movies, listening to music, and browsing social media. The screen quality and sound features make watching videos and streaming content very enjoyable.
I also use it for daily routines such as setting alarms and reminders, taking photos, navigating with maps, online shopping, and staying connected with family and friends. The features of my Samsung device make multitasking easy and help me balance work, personal responsibilities, and relaxation in one place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Every Day
on April 27, 2026
Posted by: Dbrown
[This review was collected as part of a promotion.] My Galaxy S25 is reliable, holds a charge, and is easy to navigate. Galaxy AI helps me find answers easily. I love the way it fits in my wallet case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great cameras, and great texture
on April 27, 2026
Posted by: AlexisRN16
[This review was collected as part of a promotion.] Its one of the best phones I've used. It feels comfortable, its durable, and the cristal feels good, the cameras are also really good. But the battery optimization could be better, also it heats up too much, it could be better. But in overall, this is a great phone, and I love the Cameras design. Also, the Galaxy AI is wonderfull, None AI can beat it, literally, the delete things from photos features anf clarify audio is something no other phone can do, plus Bixby is really handt ti do things.
Value
5
Written by a customer while visiting Samsung US