Customer reviews from Samsung US
Samsung - Refurbished Excellent - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.9
(424 Reviews)
Rating breakdown 424 reviews
5 Stars
393
4 Stars
28
3 Stars
1
2 Stars
1
1 Star
1
97%of customers recommend this product.
(
83 out of
86)
Customer Reviews for Samsung - Refurbished Excellent - 85 Class QN900F Series Neo QLED 8K Mini LED SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Lifespan is too short
on June 1, 2026
Posted by: TheotherJC
from San Antonio, TX
[This review was collected as part of a promotion.] I was pretty happy with this product, because the resolution and vibrancy were excellent and just really impressed me visually. Unfortunately, for it to just turn into a brick overnight was very upsetting. The TV won't even turn on, and the repairs could cost more than a new TV would. I have older Samsung televisions that have no issues and am happy with, so too have such a short lifespan on one that I spent thousands on instead of just hundreds on doesn't quite sit right.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, June 1, 2026
We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution!
on June 1, 2026
Posted by: Argam
[This review was collected as part of a promotion.] the best quality and TV ever and the best value for the bank
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 1, 2026
Posted by: TAMMYLEE
from Arizona
[This review was collected as part of a promotion.] I love this t v everything about it is an awesome t v the best t v you can ever buy.Thank you so much for samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on June 1, 2026
Posted by: Jav3
from NC
[This review was collected as part of a promotion.] Excellent product works really good excellent quality
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 2, 2026
Posted by: Leonardo
[This review was collected as part of a promotion.] Never service.Never briken and no issue.I am happy with him
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Television!
on June 2, 2026
Posted by: Clyde
from Bay Area, CA
[This review was collected as part of a promotion.] Color, Brightness, Contrast, Sound all great! Great for gaming with my X-BOX, sure it's great with PS5 too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great large display.
on June 5, 2026
Posted by: MovieFan007
from Florida
[This review was collected as part of a promotion.] Great screen overall. Great color and works great even with sunshine and indoor lights. Only issue I see at times is color bleeding on some video where there is white background with yellow bleeding around some objects with lower resolution video.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice
on June 5, 2026
Posted by: OAGH
[This review was collected as part of a promotion.] TV is amazing, the AI feature setting everything is awesome, the AI adjust image and sound like a PRO, also so many new features that I can't even count.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US