Customer reviews from https://www.asus.com
ASUS - TUF Gaming Laptop (Ryzen 7 260, 16GB, 1TB PCIe SSD, 18 WUXGA (1920x1200), RTX 5060, Win 11 Home) - Gray
Average customer rating
4.6 out of 5
4.6
(9 Reviews)
Open Ratings Snapshot
Rating breakdown 9 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
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Customer Reviews for ASUS - TUF Gaming Laptop (Ryzen 7 260, 16GB, 1TB PCIe SSD, 18 WUXGA (1920x1200), RTX 5060, Win 11 Home) - Gray
Customer Rating
4 out of 5
4
ASUS TUF A18
on September 30, 2026
Posted by: ras-o
Frequency of use:Daily
Verified Purchase:Yes
Still getting used to the machine. It has had WiFi connection issues, ignores facial recognition once I set it up, and on many occasions does not recall the PIN I created. Not sure whether these issues are due to how the machine was set up or whether the issues are congenital to the machine
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great laptop
on September 26, 2026
Posted by: Benji Boy
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop exceeded my expectations. It runs games smooth, and the giant screen makes it feel like you're immersed in the game! Great experience!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Affordable entry lvl @ great price
on September 18, 2026
Posted by: Al W.
Frequency of use:Daily
Verified Purchase:Yes
Very affordable entry level gaming laptop, Well made from an industry leader….very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Excellent
on July 1, 2026
Posted by: Steven
Frequency of use:Daily
Verified Purchase:Yes
Setup took some time but it was manufactured a year ago. No surprises though. So far, it's only flaw is that it's not loud enough. I had to purchase a Bluetooth speaker for it. Cheers!
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
LOVE IT
on February 27, 2026
Posted by: GUNGATIM
Frequency of use:Daily
Verified Purchase:Yes
A LITTLE BIT HEAVY, BUT IT IS A BEAST! LOVE THE GRAPHICS
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Impressed
on February 19, 2026
Posted by: SRR35
Verified Purchase:Yes
Get what you pay for, seems great for a mid level laptop.
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
Too soon for a review
on December 29, 2025
Posted by: Skeef
Frequency of use:Daily
Verified Purchase:Yes
Too soon to be asking for a review, barely got the system
Response from https://www.asus.comBy Chantae, CLM, February 14, 2026
Dear Skeef,

Thank you for sharing your experience with the ASUS FA808UM Gaming Laptop. We apologize if the request for feedback felt premature, as we understand you have only recently begun using the system. We hope that your new device is operating smoothly and reliably, and we appreciate you taking the time to provide your input.

We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509005500-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great Laptop
on December 18, 2025
Posted by: ThorinZ
Frequency of use:Daily
Verified Purchase:Yes
Did my research and this laptop is solid for gaming. Love the lit keyboard and layout. Good buy!
Written by a customer while visiting https://www.asus.com
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