Still getting used to the machine. It has had WiFi connection issues, ignores facial recognition once I set it up, and on many occasions does not recall the PIN I created. Not sure whether these issues are due to how the machine was set up or whether the issues are congenital to the machine
[This review was collected as part of a promotion.] This laptop exceeded my expectations. It runs games smooth, and the giant screen makes it feel like you're immersed in the game! Great experience!
Setup took some time but it was manufactured a year ago. No surprises though. So far, it's only flaw is that it's not loud enough. I had to purchase a Bluetooth speaker for it. Cheers!
Too soon to be asking for a review, barely got the system
Response from https://www.asus.comBy Chantae, CLM, February 14, 2026
Dear Skeef,
Thank you for sharing your experience with the ASUS FA808UM Gaming Laptop. We apologize if the request for feedback felt premature, as we understand you have only recently begun using the system. We hope that your new device is operating smoothly and reliably, and we appreciate you taking the time to provide your input.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2509005500-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support